XBOW · 1 day ago
Expert Services Engineer (AMER)
United States
Full-time
Remote
Senior Level, Lead/Staff
$180K/yr - $250K/yr
10+ years expXBOW is redefining the future of cybersecurity by building the world's first autonomous pentester powered by AI. The Expert Services Engineer will support the Customer Success team, integrating the product with customer environments and providing technical support while working closely with the sales and product engineering teams.
ComputerNetwork Security
Responsibilities
Act as customers technical PoC post-sales
Work on integrating the XBOW product with customer environments
Lead self-hosted product deployments, support and upgrades
Support feature prototyping
Provide Tier 2 support for customer technical issues
Be open to supporting pre-sales support roles when required
Provide feedback to product teams on what you are seeing in the Field
Help explain the technical and business value of the product to users and stakeholders
Support hand-off between pre and post sales teams
Run Expert Services engagements
Qualification
Required
Experience as a Expert Services/Field Engineer in the security space, preferably with a SaaS product
Understanding of SAST, SCA, CWP and DAST products in the market
Hands on experience building cloud infrastructure, deploying products in cloud environments and integrating with VPN and SSO technologies
10+ years Security Engineering/DevSecOps/Infrastructure Engineering or adjacent experience
Strong command of security concepts such as the OWASP Top 10
Understanding of security frameworks and compliance, such as ISO-27001, FedRAMP, SOC2, PCI or HIPAA
Can support CSM teams by resolving customers technical issues, and providing Tier 2 support
Comfortable prototyping features for customers
Experience working with Cloud vendors such as AWS, Azure, GCP and OCI
Capable of explaining complex security concepts clearly to mixed audiences
Used to tailoring messaging to CISOs, security engineers and executives
Experience working with Product Engineering teams to communicate customer learnings
Basic understanding of customer post-sales buying drivers and objections
Comfortable learning new languages such as Go and TypeScript
Preferred
Pre-sales Solution Architecting/Solution Design
Security/DevSecOps consulting experience in a Professional Services setting
Completed AWS/Azure certifications and supported competency and audit efforts
Actively involved in the security community, including speaking at conferences, running workshops and/or contributing to Open Source
Previously filled a role as a security buyer, such as a CISO
Had experience in software engineering roles
Involved in complex platform build outs using technologies such as Terraform and Kubernetes
Benefits
Competitive salary
Clear performance-based incentives
Equity package
Company
XBOW
XBOW operates autonomously, carrying out commands and analyzing the results to achieve higher-level objectives.
51-200 employees
H1B Sponsorship
XBOW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$117MKey Investors
Altimeter CapitalSequoia Capital
2025-06-24Series B· $75M
2025-01-01Series A· $22M
2024-07-16Seed· $20M
Leadership Team
Jonaki Egenolf
Chief Marketing Officer
Nico Waisman
Head of Security
Recent News
2025-12-11
2025-11-27
Company data provided by crunchbase