City of Compton · 1 week ago
Receptionist Clerk
Compton, CA
Full-time
Onsite
New Grad, Entry Level
0+ years expThe City of Compton is seeking a Receptionist Clerk to perform front desk reception and clerical duties requiring strong public contact skills. This role serves as the first point of contact for visitors and callers, ensuring accurate routing of information and assisting with various routine clerical tasks.
Financial ServicesGovernmentManufacturing
Responsibilities
Greet and welcome visitors in a professional and friendly manner; determine the nature of their business and direct them to the appropriate staff or office
Answer, screen, and route using a multi-line system; provide basic information regarding City services and programs; take accurate messages and forward promptly
Receive, sort, log and distribute mail and packages. Prepare outgoing mail including certified and special handling items
Perform data entry, scanning, copying, filing, and related clerical tasks; prepare and distribute routine correspondence, forms, and notices from templates
Coordinate conference room reservations and schedule basic appointments or meetings as directed
Update routine records and files in accordance with established systems
Provide excellent customer service to internal and external clients. Address inquiries and resolve issues promptly
Ensure the reception area is tidy and presentable, with all necessary materials (e.g., pens, forms, and brochures)
Perform related duties and responsibilities as assigned
Qualification
Required
High school diploma or equivalent required
At least six (6) months of clerical, receptionist, or customer service experience required
Basic office practices, procedures, and equipment
Knowledge of City government services and organization
Telephone etiquette and customer service principles
Standard recordkeeping and filing methods (electronic and paper)
Microsoft Office Suite (Word, Excel, Outlook) at a basic level
Communicating clearly, courteously, and effectively both orally and in writing
Providing professional, prompt, and accurate customer service
Strong organizational and multitasking abilities
Performing clerical tasks with attention to detail and accuracy
Handling confidential or sensitive information with discretion
Attention to detail and problem-solving skills
Establishing and maintaining cooperative working relationships with staff, officials, and the public
Professional appearance and demeanor
Ability to sit, stand, and walk for extended periods
Ability to lift and carry office supplies and packages up to 20 pounds
Preferred
Experience in a municipal or public agency setting desirable
Additional certification in office administration or related field is a plus
Benefits
Membership in the California Public Employees' Retirement System (PERS)
Family-covered insurances: dental, health, vision
Life insurance (for employee only)
Employee Assistance Program
Auto allowance
Seven personal leave days
15 holidays (including birthday)
Vacation
Sick leave
Bereavement leave
Educational reimbursement
Personal development
Deferred compensation
4/10 work week
Company
City of Compton
City of Compton is a government administration firm that provides financial and textile manufacturing services.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase