Customer Service Specialist- Nights/Weekends jobs in United States
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Steak n Shake · 2 days ago

Customer Service Specialist- Nights/Weekends

Steak N Shake is hiring team members looking to make a difference! The role focuses on delivering exceptional customer service during night shifts, primarily working with guests on kiosks and in the drive-thru.

E-CommerceFood and BeverageFood DeliveryRestaurants

Responsibilities

Deliver the gold standard in service by providing the highest quality burgers and shakes
Prepare, cook, and assemble the guest orders
Support an environment of teamwork and demonstrate the Golden Rule
Ensure order delivery on time, fresh and accurate, for ultra-happy customers

Qualification

Customer serviceTeamworkCompetitive spiritHigh characterDesire to improve lives

Required

Must be available at night to be considered
Shift runs from 5pm to 2am daily
Over 75% of our staff works Friday thru Sunday
Must be a people person
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
Possess high character and high competence
Desire to improve the lives of others
Must be available to work until close on the weekends (Friday thru Sunday) which is 130am

Benefits

Flexible schedule
On-the-job training
Referral program

Company

Steak n Shake

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OUR VISION: Steak ‘n Shake is a classic American brand and we intend to lead and dominate the premium burger and milkshake segment of the restaurant industry.

Funding

Current Stage
Late Stage
Total Funding
$225M
2025-09-30Debt Financing· $225M

Leadership Team

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Steve May
Chief Financial Officer
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Ben Williams
Franchise Partner
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Company data provided by crunchbase