Front Desk Guest Experience job jobs in United States
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Philadelphia International Airport (PHL) ยท 4 days ago

Front Desk Guest Experience job

positionPhiladelphia, PA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Philadelphia International Airport (PHL) is seeking Guest Experience Experts to deliver a memorable and unique experience for guests. The role involves processing operational needs, addressing guest requests, and sharing local highlights to enhance the overall guest experience.

Air Transportation

Responsibilities

Deliver a wide range of services that guide guests through their entire stay
Process operational needs and address guest requests
Complete reports and share highlights of the local area
Create a safe workplace and follow company policies and procedures
Maintain confidentiality and protect company assets
Uphold quality standards and ensure professional appearance and communications
Stand, sit, or walk for an extended time and take a hands-on approach to work

Qualification

Guest serviceCommunication skillsProblem-solvingTeamworkAttention to detail

Required

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification
Creating a safe work place
Following company policies and procedures
Maintaining confidentiality
Protecting company assets
Upholding quality standards
Ensuring uniform, personal appearance, and communications are professional
Ability to stand, sit, or walk for an extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Benefits

Room upsell Commission
Free Meal
Parking Discounts

Company

Philadelphia International Airport (PHL)

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Philadelphia International Airport is owned and operated by the City of Philadelphia provides provide Airport news, information & fun stuff.
dateFounded in 1940
location
Philadelphia, Pennsylvania, USA
people-size501-1000 employees
web-link
https://www.phl.org/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Federal Aviation Administration
2023-02-28Grant

Leadership Team

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Atif Saeed, A.A.E., IAP
Chief Executive Officer
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Camille Tomlin
Deputy Chief Technology Officer
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Recent News

Business Insider
Here's a list of airports that could be cutting flights due to the government shutdown
2025-11-07
The Philadelphia Inquirer
2 TSA checkpoints will be closed starting Wednesday at Philadelphia International Airport
2025-11-05
The Philadelphia Inquirer
PHL has more flights this year but lost some low-cost routes
2025-10-09
Company data provided by crunchbase