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Ariston Group · 7 hours ago

TECHNICAL FIELD TRAINER (West Coast)

Denver, CO

Full-time

Hybrid

Senior Level

5+ years exp

Ariston Group is a company focused on technical training programs for their products. The Technical Field Trainer will be responsible for planning and executing training for customers and employees, ensuring the training meets company objectives.

3D PrintingEnergyMachinery ManufacturingManufacturing

No H1B

Responsibilities

Train, Educate, Market, and Promote Ariston Group brands and products with customers

Travel to assigned locations for product training and field support of products

Develop a plan for the creation of specific training objectives

Manage the design, development and implementation of the customer and current workforce training curriculum and course content at the direction of the manager

Develop and maintain training processes to meet company standards

Work with Engineering, manufacturers and Technical Support to grow and maintain technical knowledge

Establish, maintain, publish and post training schedules and calendars based on internal and external needs

Partner with other departments to assess customer and employee technical training needs

Travel as needed within North America (US and Canada) to provide training, but also to visit boiler and heat pump installations to investigate issues and help solve in field problems

Evaluate and implement non-traditional training methods

Develop and implement methods to obtain feedback regularly on training from internal and external customers to ensure training goals are met

Ability to organize and prioritize numerous tasks and complete them under time constraints

Implements and maintains controls, documentation and procedures related to training

Accepts other responsibilities as requested by the Training Manager

Qualification

Training program developmentTechnical hydronic productsMicrosoft Office proficiencyCrisis managementOrganizational skillsWritten communicationVerbal communicationPresentation skillsTeamworkIndependent work

Required

Five (5) years' experience delivering training programs to field service personnel that involve installation, troubleshooting, servicing and applying of technical hydronic products including boilers, tanks, and heat pumps

Identify, design and implement reports to quantitatively monitor and improve the company training programs

Demonstrated strong experience in development of training programs and deployment plans

Develop and define performance measures through concise reporting on all training performed

Must be experienced in Microsoft Office, which includes Word, Access, Excel and PowerPoint

Excellent written and verbal and presentation skills

Outstanding demonstration of organizational skills

Ability to effectively manage crisis situations

Ability to work independently on projects with minimal supervision

High level of initiative and works well in a team environment

The successful candidate must live in Canada or the United States and must be willing and able to travel frequently across both Countries