ReVive Orthopedics Spine & Sports Medicine · 1 month ago
Front Desk Coordinator- Peachtree City & Lithia Springs Part Time
Peachtree City, GA
Part-time
Onsite
New Grad, Entry LevelReVive Orthopedics Spine & Sports Medicine is seeking an organized, welcoming, and detail-oriented Front Desk Coordinator to join their team. This role involves being the first point of contact for patients, ensuring smooth front office operations, and providing exceptional service to uphold high standards of patient care.
Hospital & Health Care
Responsibilities
Greet patients and visitors promptly and professionally
Verify patient information and ensure completion of required forms
Manage patient registration, update records, and maintain confidentiality in compliance with HIPAA regulations
Schedule patient appointments using Athena
Confirm and remind patients of upcoming appointments via phone and email
Coordinate with medical staff to maintain an efficient flow of patients through the clinic
Answer and direct incoming phone calls, providing information or routing inquiries to the appropriate personnel
Maintain an organized, welcoming front-desk environment, including managing supplies and ensuring cleanliness
Collect co-pays, outstanding balances, and other payments from patients
Assist with processing insurance verification, authorizations, and prior approvals
Address and resolve patient concerns or direct them to the appropriate team member for follow-up
Communicate with insurance providers, referring providers, and third-party partners when necessary
Serve as a liaison between patients, medical professionals, and administrative staff
Adhere to all clinical policies, procedures, and regulatory guidelines
Respect and protect patient confidentiality, privacy, and rights at all times
Support quality improvement initiatives and maintain accurate, up-to-date documentation
Qualification
Required
High school diploma or equivalent required
Previous experience in a healthcare setting (ideally in orthopedics or a related specialty)
Outstanding customer service and communication skills
Ability to multitask effectively in a fast-paced environment
Excellent organizational, time-management, and problem-solving abilities
Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software
Positive, welcoming, and friendly demeanor
High level of attention to detail and accuracy
Strong sense of responsibility, confidentiality, and professionalism
Ability to collaborate and work effectively within a team
Preferred
An associate degree or certificate in medical office administration
Familiarity with Athena and practice management systems
Knowledge of insurance processes, including verifications and prior authorizations
Benefits
Medical Insurance
Vision and Dental Insurance
401(k) Retirement Plan
Paid Time Off and Holidays
Mileage Reimbursement for travel to satellite offices
Compensatory Bonuses based on productivity and performance
Company
ReVive Orthopedics Spine & Sports Medicine
Our clinic is dedicated to providing comprehensive care for various musculoskeletal conditions, including neck and low back pain, shoulder/elbow wrist/hand injuries, knee injuries, foot/ankle injuries, fractures, sports injuries, and degenerative diseases.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase