LSG Sky Chefs · 2 months ago
Operations Coordinator - Tower Planner
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$14.75/hr - $22.40/hrLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. The Operations Coordinator - Tower Planner serves as the central hub of communication and coordination within the Tower, ensuring smooth operations and exceptional service delivery for airline partners. This role involves reviewing flight dispatch sheets, managing airline equipment inventory, and maintaining effective communication with both internal teams and external partners.
Food Production
Responsibilities
Review flight dispatch sheets and confirm routing details against the daily schedule
Act as the main point of contact between LSG Sky Chefs and our airline partners
Enter and update key flight details like gate and ship numbers
Communicate gate changes, routing updates, and cancellations to drivers and team members in real time
Build strong relationships with customers through clear, professional communication
Work closely with ramp personnel to quickly resolve any catering issues
Keep management informed by sharing timely updates and reports
Prepare and deliver reports for airline customers
Manage airline equipment inventory and place orders as needed
Handle customs documentation and ensure compliance with regulations
Use ACE and other airline systems to process and track information
Complete various administrative and clerical tasks to support operations
Take on additional responsibilities as assigned by management
Qualification
Required
Strong communication skills—able to read, write, and speak English clearly
Basic math skills and comfort with numbers
Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems
Excellent customer service and interpersonal skills; professional and courteous on the phone and in person
Flexibility to work various shifts—we operate 24/7, 365 days a year
High school diploma or equivalent required
Ability to stay calm and focused under pressure in a fast-paced environment
A true team player with a positive attitude
Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers
Able to manage multiple calls and radio communications at once
Capable of working in challenging conditions, including extreme temperatures
Must be able to obtain an AOA badge and customs clearance
Willingness to work flexible hours and shifts, which may change based on operational needs
Benefits
Medical, Dental, Vision – starts Day 1
401(k) with Company Match
Paid Time Off, Sick Leave & Holidays
Tuition Reimbursement – support for professional development
Free Parking & Daily Meals
Company
LSG Sky Chefs
LSG Sky Chefs is the market leader in airline catering.
Founded in 1942
10001+ employees
H1B Sponsorship
LSG Sky Chefs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (5)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Chelsea Graham
Senior Recruiment Buisness Partner
Melanie Rau
Human Resources Business Partner
Company data provided by crunchbase