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Wake County Public School System · 2 months ago

Senior Director of Compensation Services

Cary, NC

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Wake County Public School System is seeking a Senior Director of Compensation Services to provide strategic leadership and oversight for the Compensation Services department. The role involves ensuring the delivery of accurate and compliant services for over 26,000 employees, developing integrated compensation strategies, and fostering a culture of operational excellence.

Responsibilities

Provides executive leadership and strategic direction for the Compensation Services department, including Payroll Operations, Benefits Administration, and Compliance and Reporting

Supervises and evaluates the performance of three directors, ensuring alignment with departmental goals and fostering a culture of accountability, innovation, and service excellence

Develops and implements integrated compensation strategies that support recruitment, retention, and employee engagement across the district

Ensures compliance with all applicable federal, state, and local laws and regulations related to compensation, benefits, and payroll

Oversees the development and implementation of policies, procedures, and systems to ensure efficient and accurate processing of payroll and benefits

Collaborates with Finance, Human Resources, Legal, and IT departments to ensure seamless integration of compensation-related systems and processes

Leads the department’s response to audits, legal inquiries, and regulatory reviews, ensuring timely and accurate documentation and resolution

Analyzes compensation and benefits data to inform decision-making and provide strategic recommendations to senior leadership

Oversees vendor relationships and contract negotiations for benefits and payroll-related services, ensuring performance standards and cost-effectiveness

Leads initiatives to enhance employee understanding of compensation and benefits offerings through effective communication and education strategies

Represents Compensation Services in cross-departmental initiatives and serves as a key advisor to executive leadership on compensation-related matters

Performs other related duties, as assigned, to support the mission and strategic goals of WCPSS

Qualification

Compensation practicesPayroll operationsCompliance regulationsHRISERP systemsStrategic planningAnalytical skillsLeadership experienceInterpersonal skillsCommunication skillsProblem-solving skills

Required

Extensive knowledge of compensation, benefits, payroll, and compliance practices in large, complex organizations

Comprehensive understanding of federal, state, and local laws and regulations related to employment, compensation, benefits, and tax reporting (e.g., FLSA, FMLA, ACA, ERISA, HIPAA, IRS)

Strong knowledge of enterprise HRIS and ERP systems (e.g., Oracle), including data integration, reporting, and system optimization

Demonstrated ability to lead cross-functional teams and manage large-scale operations with a focus on continuous improvement and customer service

Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders

Skilled in strategic planning, policy development, and change management

Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions

Ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment

Ability to communicate clearly and concisely in both oral and written forms using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts and feedback

Ability to establish and maintain effective interpersonal and working relationships with school system staff, students, parents, external agencies, and the public

Bachelor's degree in business administration, human resources, accounting, or a related field

Five years of progressively responsible experience in compensation, payroll, or benefits administration, including experience in filing taxation forms at the state and federal levels (W2, W3, 1095, 941, NC5, NC3, NCUI101, etc.)

Five years in a supervisor role

Evidence of successful administrative/leadership experience

Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements

Preferred

Master's degree in business administration (MBA), Certified Employee Benefits Specialist (CEBS), Certified Payroll Professional (CPP), or Senior Professional in Human Resources (SPHR), or other nationally recognized HR certification

Experience working with Oracle-based payroll and benefits systems

Knowledge of North Carolina Retirement Plans and employer reporting requirements

Experience in public sector or educational institutions