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Perot Museum of Nature and Science · 2 days ago

Event Manager

2201 N Field St Dallas TX 75201 - Dallas, TX 75201

Full-time

Onsite

Mid, Senior Level, Lead/Staff

8+ years exp

Perot Museum of Nature and Science is seeking an Event Manager who will be responsible for overseeing and managing Facility Rentals sales and services. The role involves developing sales initiatives, managing administrative procedures, and maintaining effective relationships with partners and vendors in the event industry.

Museums and Historical Sites

Responsibilities

Hire, train and develop Event Staff

Responsible for the management of event staff to ensure quality operations and fiscal responsibilities

Create and develop Birthday party events

Be open to flexible work schedule that will include nights, weekends and holidays

Ensure event activities follow all rules and requirements of the Museum, including those in the Policies & Procedures agreement, and the ordinances and statutes of Dallas County, the City of Dallas or any other governmental body, and all other laws, codes, ordinances, rules and regulations governing the Museum

Work with Senior Director of Operations and Events to manage the Museum’s yearly fundraiser, Night at the Museum

Work in conjunction with Reservations, Catering and Operations to coordinate space reservations and other needs for set up

Work to maintain the highest quality standard for the communication between client and Museum staff

Consistently participate in the re-booking of repeat business by having a track record of long term client relationships

Actively participate with industry related organizations

Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills

Excellent creative skills to provide innovative set-ups, décor, and functions for groups

Work closely with catering department on operations and event execution - ability to quickly evaluate alternatives and decide on a plan of action

Provide overall direction, coordination, and ongoing evaluation of events

Ability to sell Audio/Visual and rentals equipment and utilizing Audio/Visual and rentals equipment as a profit center

Ability to work with outside vendors to ensure client satisfaction for all events/groups

Responsible for ensuring all policies, procedures and guidelines are followed by department personnel

Responsible for all administrative duties which are necessary in the functioning of the department

Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the department

Maintain a monthly budget and visitor feedback report to the Senior Director of Operations and Events

Maintain the museum calendar, catering communications, birthday party communications and other calendars as assigned

Must meet or exceed planned budget and be proactive in promoting additional sales

Work in conjunction with the other Event Manager to coordinate supervision and oversight for each event and be available to manage operational issues that may arise

Answers guest calls and emails promptly and return all messages within the business day

Be proactive in responding to concerns or issues from our patrons or staff

Responsible for maintaining the highest quality standards for scheduled events

An understanding of both monthly forecasting and the annual budget process with the ability to create and manage budgeting of revenue and expenses

Collects all deposits and payments on time and in accordance with company policies

Comply with attendance rules and be available to work on a regular basis

Other duties as assigned by the Senior Director of Operations and Events

Qualification

Event ManagementSales TechniquesBudget ManagementMicrosoft OutlookMicrosoft WordMicrosoft ExcelMultitaskingNetworkingInterpersonal SkillsPresentation SkillsOrganizational Skills

Required

A Bachelor's Degree in Business, Communications, Public Relations, Marketing or Hospitality Management or a Museum-related field or at least 8 years of successful experience in a leadership sales and event role

Two to five years of successful sales and customer service

Microsoft Outlook – email and calendar functions

Microsoft Word – write letters; update, save and email documents

Microsoft Excel – create and maintain basic Excel worksheets

Effective management and organizational skills, outstanding interpersonal skills and demonstrated ability to interface at all levels of an organization

Previous experience in a position which required developing plans, organizing work and achieving excellent results on schedule and on budget

Effective presentation and communication skills, both written and oral

Proven skills and ability as a self-starter, with the ability to work effectively in a role that requires multitasking and networking