Operational Technology Manager jobs in United States
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NorthWestern Energy · 6 hours ago

Operational Technology Manager

NorthWestern Energy is seeking an Operational Technology Manager to lead technology initiatives within the utility operations sector. The role involves managing IT/OT systems, ensuring compliance with regulations, and fostering partnerships with vendors to enhance service delivery.

Clean EnergyElectrical DistributionEnergyEnergy EfficiencyEnergy ManagementNatural ResourcesRenewable Energy

Responsibilities

Demonstrates leadership consistent with NorthWestern Energy's code, values, policies, processes and controls
Utilizes effective management practices to maintain employee engagement and productivity
Effectively manages budget, ensuring proper cost controls
Leads special product delivery as required utilizing effective change and program management techniques
Develop strong partnerships and relationships with key outside vendors and hold them accountable for service delivery as needed
Ensure compliance with policies, controls, and applicable state and federal rules and regulations
Manages talent effectively, utilizing best practices to achieve effective business results
Coordinate or direct development of activities to ensure product needs and objectives are met
Measures, monitors and reports status of goals and program achievements
Communicates effectively with stakeholder including employees to achieve positive business outcomes
Maintains professional knowledge and takes steps to stay abreast of market changes and industry developments
Builds company image by collaborating with customers, government, community organizations, and employees
Position is responsible for implementation and operation of a suite of technologies which include, but are not limited to, workforce management, outage management, and industrial control systems
Primary responsibilities include partnering with key Operational business leaders on IT/OT systems concerning strategy, support and implementation
Set strategy and develop technology roadmap for Operational business leaders Leader and advocate all aspects of cyber security helping to drive cultural change within the company
Directs a staff of technologists focused on utility operations technology and product delivery
Assures appropriate level of management to resolve issues is brought into the problem resolution process
Develops effective, collaborative partnerships with business partners, Business Technology and 3rd parties (including suppliers)
Leads change and provides specific recommendations to all levels of management concerning operational facing technology
Provide leadership in the definition and execution of an IT/OT roadmap, to include aligning with the defined Information Security strategy, business and product strategy
Serves as an expert advisor to senior management in the development, implementation and maintenance of IT/OT systems to ensure best practice control objectives are achieved in protecting information assets
Drives vendor and technology risk assessments Implements and maintains a Change Management Program to ensure adequate controls are in place to execute IT/OT changes
Develop, forecast, and manage Business Technology capital and expense budgets
Proficient in contract and vendor negotiations
All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
Ensure self and others actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
Proficient in contract and vendor negotiations

Qualification

IT systems understandingInformation security systemsProgramProduct managementStrategic technology planningAnalytical skillsVendor negotiationsLeadership skillsCommunication skillsSafety recordBusiness process understandingTenacityEthicsInterpersonal skillsProblem-solving abilitiesOrganizational skillsIntegrity

Required

A bachelor's or master's degree in business administration, engineering, computer science, information management or related field, or equivalent work experience
8 to 10 years supervisory experience
Strong computer skills, excellent written and verbal communication skills and strong organizational skills are a must
Must be able to demonstrate and maintain a good safety record
Experience in integrating complex, cross-corporate processes
Experience partnering with outside software consultants and vendors to deliver software and system support for the business
Excellent interpersonal skills; able to work across business lines at senior levels to influence and effect change to achieve common goals
Demonstrated leadership; proven track record of leading complex, multidisciplinary talent teams in new endeavors and delivering solutions
Experience in strategic technology planning and execution
Must have an in depth understanding of IT systems which support business processes to include application controls, database controls, network and infrastructure controls and software development controls
In depth knowledge of information security systems (firewalls, intrusion protection systems, security policies, etc.)
Expert in program and product management
In depth knowledge of emerging information technology and cyber threats
In depth understanding of COBIT, NIST
In depth understand of SOX, CIP and other related compliance frameworks
The selected candidate must have the utmost personal integrity and business ethics
The incumbent must have enough courage in their convictions to challenge senior levels of management as appropriate
Strong leadership skills, communication skills (written and verbal) and analytical skills are all required for this position
Strong interpersonal skills and the ability to lead change are also necessary
A demonstrated understanding of business processes, problem solving abilities, and process analysis is also required in this position
Outstanding analytical and problem-solving abilities
Ability to demonstrate strength of conviction in asserting a position
Ability to demonstrate tenacity when faced with barriers or resistance
Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists; able to sell ideas and process internally at all levels, including the board and investors

Preferred

Academic qualification or professional training in legal and regulatory areas is also desirable
Get Into Energy & Energy Industry Fundamental 2.0 certification is a plus [getintoenergy.org] (click here to certify at no cost)

Benefits

401K with company match up to 4% and non-elective contribution up to 7%
Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents
Health Savings Account (HSA)
Healthcare and dependent care flexible spending account (FSA)
Employee Assistance Program (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents)
Life Insurance (company pays basic employee policy; spouse, dependent insurance also available)
Tuition reimbursement
Competitive pay (scheduled performance-based wage increases and annual incentive opportunities)
Paid company endorsed volunteer opportunities
Paid training opportunities
Paid time off starting on your first day, plus 11 paid holidays

Company

NorthWestern Energy

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For more than 100 years, NorthWestern Energy continues to deliver the energy and exceptional service that their customers and communities

Funding

Current Stage
Public Company
Total Funding
unknown
2025-08-19Acquired
1978-01-13IPO

Leadership Team

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Brian B. Bird
President and Chief Operating Officer
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Company data provided by crunchbase