Memorial Hospital of Gardena · 1 week ago
Emergency Services Technician (Full Time/Nights)
Gardena, CA
Full-time
Onsite
Entry Level
1+ years expMemorial Hospital of Gardena is seeking an Emergency Services Technician to provide physical and supportive care to patients under the supervision of a Registered Nurse. The role involves monitoring patient conditions, performing medical procedures, and assisting in emergency situations while upholding departmental standards and patient communication protocols.
Health CareHospital
Responsibilities
Assess patient's vital signs and medical conditions
Perform basic medical procedures such as administering medications, starting IVs, and drawing blood
Monitor patients' conditions and respond to changes
Assist doctors and nurses with more complex procedures
Document patient care accurately and efficiently
Operate medical equipment and maintain a clean and safe work environment
Transport patients to and from the hospital or other medical facilities
Provide basic life support and emergency care in ambulances and other pre-hospital settings
Work as part of a team to respond to emergencies and disasters
Ensures that patient locator board is current and includes identification of Core Measure patients
Maintains accurate patient Admission/Discharge/Transfer book
Reviews all EMR's (Electronic Medical Records) for any orders that require initiation and notifies the nurse in a timely manner
Initiates, assembles, and maintains the hard copy patient charts
Answers telephones and directs calls to appropriate staff and departments
Provides information such as directions, visiting hours, or patient status information
Receives and routes messages or documents, such as laboratory results, to appropriate staff
Transmits correspondence or medical records by mail, e-mail, or fax
Maintains appropriate level of office supplies and nourishments, including routine upkeep of the nurse’s station and break rooms
Ensure that the PCP (Primary Care Physician) of all discharged CHF (Congestive Heart Failure) patients is notified regarding the patient's follow-up appointment date
Uses hospital resources responsibly; looks for effective alternatives for purchases
Enters nurse/patient assignments in call light system
May also be responsible for reviewing patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
Provide information such as directions, visiting hours, or patient status information
Change bed linens or make beds, assist with cleaning of incontinent patients and assessing skin integrity
Clean and sanitize patient cables, strip beds and place in blue bags, clean drawers no supplies, no linen in drawers
Answer telephones and direct calls to appropriate staff. Receive and route messages or documents, such as laboratory results, to appropriate staff
Uses clear, concise, professional communication with coworkers, patients, all customers internal and external
Uses AIDET in interactions with patients and family members. Utilizes white boards for patient communication
Collaborates across disciplines to assist in coordination of patient care, including but not limited to patient transfer, discharge, referrals, and spiritual/psychosocial support needs
Acts with a sense of urgency when performing tasks
Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter
Reports on any equipment and or environmental issues for repair
Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations
Utilizes SBAR (Situation, Background, Assessment, Recommendation) when communicating with oncoming shift, physician communication and giving report to ancillary or other nursing services
Speaks up to stop the line and escalates potential safety events if necessary
Completes and attends monthly training assigned
May float to other areas of the hospital as needed
Other duties as assigned
Qualification
Required
Under the direction and supervision of a Registered Nurse, performs various duties rendering physical and supportive care and treatment to adolescent, adult, and geriatric patients within the department
Safely manages the environment of care while providing services
Functions within departmental goals and policies and is expected to adhere to the appropriate standards of care
Fulfills the role of receptionist/secretary for the nursing unit, actively participating in positive interactions with nursing support and staff and performing clerical duties required for the unit
Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication
Assess patient's vital signs and medical conditions
Perform basic medical procedures such as administering medications, starting IVs, and drawing blood
Monitor patients' conditions and respond to changes
Assist doctors and nurses with more complex procedures
Document patient care accurately and efficiently
Operate medical equipment and maintain a clean and safe work environment
Transport patients to and from the hospital or other medical facilities
Provide basic life support and emergency care in ambulances and other pre-hospital settings
Work as part of a team to respond to emergencies and disasters
Ensures that patient locator board is current and includes identification of Core Measure patients
Maintains accurate patient Admission/Discharge/Transfer book
Reviews all EMR's (Electronic Medical Records) for any orders that require initiation and notifies the nurse in a timely manner
Initiates, assembles, and maintains the hard copy patient charts
Answers telephones and directs calls to appropriate staff and departments
Provides information such as directions, visiting hours, or patient status information
Receives and routes messages or documents, such as laboratory results, to appropriate staff
Transmits correspondence or medical records by mail, e-mail, or fax
Maintains appropriate level of office supplies and nourishments, including routine upkeep of the nurse's station and break rooms
Ensure that the PCP (Primary Care Physician) of all discharged CHF (Congestive Heart Failure) patients is notified regarding the patient's follow-up appointment date
Uses hospital resources responsibly; looks for effective alternatives for purchases
Enters nurse/patient assignments in call light system
May also be responsible for reviewing patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
Provide information such as directions, visiting hours, or patient status information
Change bed linens or make beds, assist with cleaning of incontinent patients and assessing skin integrity
Clean and sanitize patient cables, strip beds and place in blue bags, clean drawers no supplies, no linen in drawers
Answer telephones and direct calls to appropriate staff
Receive and route messages or documents, such as laboratory results, to appropriate staff
Uses clear, concise, professional communication with coworkers, patients, all customers internal and external
Uses AIDET in interactions with patients and family members
Utilizes white boards for patient communication
Collaborates across disciplines to assist in coordination of patient care, including but not limited to patient transfer, discharge, referrals, and spiritual/psychosocial support needs
Acts with a sense of urgency when performing tasks
Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter
Reports on any equipment and or environmental issues for repair
Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations
Utilizes SBAR (Situation, Background, Assessment, Recommendation) when communicating with oncoming shift, physician communication and giving report to ancillary or other nursing services
Speaks up to stop the line and escalates potential safety events if necessary
Completes and attends monthly training assigned
May float to other areas of the hospital as needed
Other duties as assigned
Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Express recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints and questions; displays a positive attitude
Demonstrates the highest level of professionalism, passion and care when interacting with patients, families, physicians, and hospital staff members
Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential, embracing ingenuity to service our customers
Ability to read, write, and comprehend medical terminology
Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer's and co-worker's time; establishes and maintains effective relationships with customers and co-workers
Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program
Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills
A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within healthcare
Preferred
At least one (1) year of experience working in the healthcare setting preferred
Company
Memorial Hospital of Gardena
Memorial Hospital of Gardena is a 172-bed acute care hospital which has been providing high quality medical services to the city of Gardena and the surrounding areas of Los Angeles County for over 50 years.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Araceli Lonergan
CEO
Victor Carrasco, FACHE
Chief Executive Officer
Company data provided by crunchbase