Retool · 2 days ago
Solutions Architect, Professional Services (Copy)
San Francisco, CA
Full-time
Hybrid
Senior Level
5+ years expRetool is on a mission to bring good software to everyone by building a new type of development platform. The Solutions Architect will help customers harness the full power of Retool, driving value by addressing technical challenges and increasing development capacity.
Enterprise SoftwareProductivity ToolsSoftwareSoftware Engineering
Responsibilities
Advise and implement full-stack solutions using Retool
Help our partners deliver best-in-class services to our customers, allowing us to efficiently scale the impact of our product
Develop new service offerings based on customer / market need
Assist with scoping, estimating, and selling professional services engagements
Be a thought partner to Retool customers to help them build out complex internal tools for new teams and use cases
Assist with partner enablement and certification
Serve as a trusted advisor to our customers
Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Work collaboratively and have very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Qualification
Required
5+ years experience with strong engineering background, preferred in fields like computer science, math and electrical engineering
Strong written and verbal communication skills
Previous experience in a customer-facing role
Ability to take on open-ended problems in unstructured environments
Full-stack development experience, with strong knowledge of SQL, Javascript, and APIs
Ability to think on your feet and solve problems during calls with technical customers
Benefits
Generous benefits
Hybrid work location
Company
Retool
Retool is a software development company that offers solutions in AI apps, documentation, developer tools, and external apps.
201-500 employees
H1B Sponsorship
Retool has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (5)
2022 (13)
2021 (4)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$141MKey Investors
Sequoia Capital
2022-07-27Series C· $45M
2021-12-22Series C· $20M
2020-10-20Series B· $50M
Leadership Team
David Hsu
Founder, CEO
Recent News
SV Angel
2025-12-01
Company data provided by crunchbase