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Pittsburgh Symphony Orchestra · 4 weeks ago

Director of Commercial & Popular Programming

Pittsburgh, PA

Full-time

Hybrid

Director/Executive

$75K/yr - $90K/yr

7+ years exp

The Pittsburgh Symphony Orchestra (PSO) is a renowned cultural ambassador with a rich history of artistic excellence. The Director of Commercial and Popular Programming is responsible for leading program planning, talent acquisition, and contract implementation to maximize income and audience engagement through diverse programming.

ArtMedia and EntertainmentMusic

Responsibilities

Design and implement the vision and execution of the full portfolio of Pittsburgh Symphony Orchestra commercial and popular programming

Engage artist managers, ascertain artist availability, foster relationships and book artists collaborating with the Marketing Department and external advisors to select successful programs and artists for the Pittsburgh market

Draft concert budgets for cross-departmental review and approval

Negotiate artist fees, process guest artist contracts, and manage portfolio of commercial and popular programming artist contracts

Ensure contract details and riders are accurately and timely shared with Operations, Artist Care and Finance team leaders to enable production planning (e.g., program memos), artist advancing/hospitality and artist payment. Support as-needed follow-up with artists and artist managers on behalf of Artist Care, Operations, Marketing and PR to address questions and clarify details necessary for successful sales and production

Collaborate with the Artistic Planning Team to implement planning of concert duty coverage in close collaboration with the Director of Artistic Planning and Administration. Provide artistic duty at concerts as scheduled

Build and manage the Commercial and Popular Programming budgets, both in Questica, as well as internal department documents. Oversee expense tracking, provide forecasts for financial reporting and liaise with Finance Department for Commercial and Popular Programming area

Maintain records for Commercial and Popular Programming, including artists and programs, budgets and fees, as well as building and managing the Commercial and Popular Programming portion of the Artistic Tracker matrix. Collaborate with music librarians and Operations Team to ensure that all program planning information is accurately and completely communicated and entered

Prepare, disseminate and ensure completion of vital concert documents, including program memos and conductor questionnaires. Process and communicate questionnaire details, as well as artist contract and rider information internally

Proofread content related to all commercial and entertainment programs, including material for program books, press releases, website and marketing materials

Contribute to digital and media initiatives

Serve as liaison together with Front of House, Marketing and Guest Experience Team to create unique and revenue-generating experiences for patrons

Attend, support and participate in artistic and operational planning meetings

Other duties as assigned

Qualification

Arts management experienceContract negotiation skillsProgramming knowledgeBudget managementProject managementMS Office proficiencyOPAS database proficiencyInterpersonal skillsCommunication skillsProblem-solving skillsTeam collaborationAttention to detailEmotional intelligence

Required

Bachelor's Degree in Music or equivalent, with ability to demonstrate strong knowledge in programming and industry

At least seven years of experience in arts management or administration, with a minimum of at least three years of experience in large-scale, revenue generating programming

Outstanding organizational skills with refined sense of attention to detail

Excellent interpersonal, as well as written and verbal communication skills. Proven negotiation and contract administration skills

Strongly self-motivated with ability to multitask, prioritize multiple projects, as well as work with a high level of energy in a fast-paced environment

Capacity to work efficiently and meet deadlines under pressure

Ability to exhibit a team-oriented, collaborative and positive demeanor with well-developed problem-solving, critical thinking and strategic planning skills

Ability to demonstrate high level of empathy and sensitivity, while exhibiting strong ethical standards, emotional intelligence, maturity and discretion with confidential information

Ability to maintain a professional image and demeanor while working with a wide variety of constituents, including guest artists, orchestra musicians, staff colleagues, and artist managers

Ability to work flexible hours, particularly weekends and evenings

Strong proficiency in MS Word, Excel, PowerPoint, and Teams