Ewing Outdoor Supply ยท 3 weeks ago
Landscape Yard Service Professional
Ewing Outdoor Supply is looking for a Landscape Materials Yard Customer Service Professional to provide excellent customer service at their Fort Lupton CO landscape materials yard. The role requires engaging with customers, assisting with orders, and ensuring a high level of service in a fast-paced environment.
Food and BeverageManufacturing
Responsibilities
Go the extra mile to engage customers (including assistance in the materials yard)
Greet and direct customers
Assist customer in the yard with orders and identification
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers' questions about specific products/services
Cross-sell products
Manage returns of merchandise
Coordinate with your team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Stay up-to-date with new products/services
Ask for feedback on provided services and resolve clients' complaints
Inform customers about new products and services
Loading Materials in customer vehicles with efficiency and extreme care
Keep updated records of inventory and activity logs
Comply with company policies and legal guidelines
Help maintain a safe and orderly environment of the facilities
Qualification
Required
Ability to lift 50-70 lbs
Ability to perform in a seasonal high heat situation
Ability to learn the POS (point of sale) system
Ability to identify products
Ability to provide a top level customer experience
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver's license
Excellent organizational and time management skills
Good driving record with no traffic violations
Preferred
Heavy equipment/loader experience
Bilingual (English/Spanish)
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Profit Sharing