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Toric Engineering · 5 days ago

Remote Field Service Engineer (IL East/Central Region)

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $105K/yr

5+ years exp

Toric Engineering is a trusted system integrator specializing in control systems and automation solutions for the water and wastewater industry. The Field Service Engineer will serve as the primary representative for customers, supporting automation and control systems while performing field troubleshooting, system startups, and customer support.

LogisticsWaste ManagementWater

Responsibilities

Perform project management

Produce or modify control panel drawings, submittals, and O&Ms

Develop bill of materials and maintain budget (equipment and labor)

Perform and record calculations for heat loads, motor loads, power supply loads including PLCs

Support field verification of panels, I/O checks, and panel troubleshooting

Assist with design corrections or redlines discovered during commissioning

Develop, update, and troubleshoot PLC programs (Allen-Bradley, GE, Siemens, etc.)

Perform control logic modifications and process optimization in the field

Collaborate with customers to diagnose equipment, process, and signal-related issues

Configure or support SCADA platforms such as Wonderware, VTScada, GE iFIX, or Ignition

Troubleshoot communications, alarming, historian data, and system connectivity

Assist municipalities with SCADA performance, reporting, and system uptime

Respond to scheduled maintenance, emergency service calls, and remote/onsite troubleshooting needs

System startups, commissioning activities, equipment training and performance testing for PLC, SCADA, and automation systems

Diagnose and resolve issues involving PLCs, HMIs, VFDs, instrumentation, networking, and/or telemetry

Partner with municipal operators, contractors, plant staff, and engineering teams to ensure successful project execution

Provide clear documentation after each service visit, including reports, updates, time entries, and system notes

Coordinate scheduling with Toric’s administrative team and communicate job status proactively

Maintain a high level of professionalism and customer service in all interactions

Maintain accurate daily timekeeping, expense tracking, and job cost documentation

Keep tools, equipment, and service vehicle clean, organized, and operational

Participate in remote team meetings and collaborate closely with Toric’s Indiana engineering team

Qualification

PLC ProgrammingSCADA DevelopmentAutoCAD ElectricalField TroubleshootingControl Panel DesignCustomer SupportProblem-SolvingCommunication SkillsProject Management

Required

Associate's Degree in Electrical Engineering Technology, Mechatronics, Automation, or comparable experience

5+ years of experience in controls, automation, SCADA, field service, or a related discipline

Proficiency in at least one of the following areas: AutoCAD Electrical & panel documentation, PLC programming and field troubleshooting, SCADA development/administration

Strong understanding of control panels, instrumentation, VFDs, and communication systems

Ability to work independently in remote environments with limited oversight

Strong problem-solving skills under time-sensitive or operational constraints

Excellent written and verbal communication skills

Valid driver's license and ability to travel locally within 2–3 hours of home