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Metropolitan Government of Nashville and Davidson County · 6 days ago

Police Operations Coordinator 1

Nashville, TN

Full-time

Onsite

Mid Level

4+ years exp

The Metropolitan Government of Nashville and Davidson County is seeking a Police Operations Coordinator 1 to assist in overseeing and coordinating clerical work within the Police Department. The role involves managing various administrative tasks, training new employees, and ensuring effective communication with the public.

AssociationEducationGovernment

No H1B

Responsibilities

Assist with overseeing, coordinating, and participating in clerical work for the department

Assign, coordinate, and review work of others

Assist with training new employees

Coordinate work with other sections and divisions

Recommend and devise means by which work flow and office procedures can be improved

Handle the more difficult complaints and inquiries, both in person and by telephone

Complete, check, and process a variety of forms and documents

Sort, check, code, and file letters and documents

Prepare reports for FBI and National Safety Council

Use advanced data entry techniques, codes, classifies and enters various reports

Communicate with the public and answer questions on matters involving departmental policy and procedure

Receive payments and fines and issue receipts

Assemble data and prepare reports, using word processing packages, databases, and/or spreadsheets as needed

Compile and maintain various types of records, such as personnel files, budget information, and other financial documents

Handle complaints and inquiries, both in person and by telephone

May testify in court proceedings

Run criminal histories on victims and suspects

Collecting, compiling, validating and organizing crime or intelligence data from multiple sources (e.g., incident reports, databases, CAD/RMS, open-source, social media)

Producing statistical summaries, reports, graphics, maps or other visualizations to support law enforcement decision-making

Complete work in a timely manner

Obtain statistical information

Statistical analysis, research, preparing statistical reports, various spreadsheets

Ability to maintain composure under stressful situations

Employee must be able keep confidentiality of records and investigations

Ability to effectively operate various word processing applications such as Microsoft word, ACCESS, PowerPoint and Excel as well as the RMS for research and entries

This employee must be able to maintain a good working relationship with all co-workers and other partners within the metro government and private sector/non-profit organizations

Knowledge of departmental policies, SOP’s, rules, and various laws

Qualification

NCIC CertificationClerical experienceData entry techniquesStatistical analysisWord processing applicationsCommunication skillsProblem-solving skillsTeamworkConfidentiality

Required

High School Diploma or equivalent

Four (4) years increasingly responsible clerical experience, preferably in a public safety setting

Valid Driver License

Extensive background check

Ability to work shifts, weekends, holidays and change regular days off

Ability to maintain composure under stressful situations

Ability to keep confidentiality of records and investigations

Ability to effectively operate various word processing applications such as Microsoft Word, ACCESS, PowerPoint and Excel as well as the RMS for research and entries

Knowledge of departmental policies, SOP's, rules, and various laws