Service Delivery Manager-SAP FICA jobs in United States
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Scalence L.L.C. · 1 month ago

Service Delivery Manager-SAP FICA

positionWALTHAM, USA, MA
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
date10+ years exp

Scalence L.L.C. is a company seeking a Service Delivery Manager with extensive experience in SAP AMS delivery. The role involves managing large teams, overseeing global delivery models, and ensuring effective client-facing and stakeholder management.

Information Technology & Services
badNo H1Bnote

Qualification

SAP AMS deliverySAP landscapesITIL frameworkITSM toolsAutomation toolsClient-facing skillsStakeholder managementMulti-vendor governanceOffshore/onshore delivery

Required

Applicants must be able to work directly for our company on a W2 basis
10 years in SAP AMS delivery, with at least 3–5 years in a managerial role
Strong understanding of SAP landscapes (ECC, S/4HANA), AMS processes, and ITIL framework
Proven ability to manage large teams and global delivery models
Excellent client-facing and stakeholder management skills
Familiarity with ITSM tools (e.g., ServiceNow) and reporting dashboards

Preferred

Exposure to S/4HANA migration and AMS transition projects
Knowledge of automation tools for SAP / Joule
Experience in multi-vendor governance and offshore/onshore delivery models
Project exposure with a Retail Customer would be an added advantage

Company

Scalence L.L.C.

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In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
location
Morristown, New Jersey, US
people-size501-1000 employees
web-link
https://www.scalence.com/

Funding

Current Stage
Late Stage
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