Ziff Davis Shopping · 1 week ago
Manager, Sales Operations
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $110K/yr
4+ years expZiff Davis Shopping is seeking a highly experienced and strategic Manager of Sales Operations to join their dynamic Shopping team. This role involves taking ownership of systems, processes, and analytics to empower the sales team, while collaborating cross-functionally to drive alignment and successful execution of initiatives.
Digital MediaMarketing
Responsibilities
Analyze and re-engineer the end-to-end sales and post-sale process to eliminate friction, drive efficiency, and create a seamless experience for our partners
Architect and manage the sales technology stack, leading the evaluation and implementation of new tools to provide a competitive edge
Ensure full end-to-end understanding of data flow between both proprietary and 3rd party systems including nuances and intricacies in order to identify efficiencies
Own the strategic direction of our CRM (Salesforce), ensuring data integrity and optimizing workflows to support the entire sales and account management lifecycle
Implement mechanisms for productivity and activity tracking across media planning, sales and account management teams
Develop and maintain executive-level dashboards on key sales and account performance metrics, translating data into strategic recommendations including account tiering and scoring methodologies
Collaborate with Sales and Finance on sales forecasting, pipeline analysis, and quota-setting processes, ensuring operational rigor
Own pipeline hygiene, including accuracy of the sales pipeline data, analyzing aged opportunities and pipeline velocity
Analyze high-level performance trends to inform decisions around account assignment and operational changes and refinements to the team's playbook
Work with the finance team to develop the execution and go-forward strategy for placement yield optimization based on analysis
Work collaboratively with Finance and HR to create and optimize compensation plans
Lead the onboarding operations for all new team members, ensuring training, processes, and documentation is continually kept up to date
Lead enablement strategy for new process implementation or system integrations
Act as a key strategic partner to Sales, Finance, Marketing, and Product leaders, driving alignment and ensuring the successful execution of company-wide initiatives
Qualification
Required
Bachelor's degree in Business, Finance, or a related field
4+ years of progressive experience in Sales Operations, Revenue Operations, or a similar strategic role
Expert-level knowledge of Salesforce (Salesforce Admin certification is a strong plus)
Superior analytical and problem-solving skills, with mastery of Microsoft Excel or Google Sheets and deep experience with data visualization tools (e.g., Tableau)
A proven track record of designing and implementing successful, large-scale sales processes and strategies
Exceptional communication and presentation skills, with a demonstrated ability to influence senior executives and motivate a team
A highly autonomous and proactive work ethic, with the ability to drive projects from conception to completion in a fast-paced environment
Preferred
Deep experience in digital media, e-commerce, or affiliate marketing is strongly preferred
Benefits
Comprehensive medical, dental, and vision coverage
Life and disability benefits
Flexible Spending Accounts (FSAs)
401(k) with company match
Employee Stock Purchase Plan
Flexible Time Off
Volunteer Time Off
Paid holidays
Family building and caregiving support
Generous Family Care and Parental leave
Fitness Reimbursement
Access to wellness programs
Employee Resource Groups
Company-sponsored events
Educational support
Mentorship programs
Career development resources
Employee engagement programs
Recognition awards
Company
Ziff Davis Shopping
Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Vishal Patel
Chief Financial Officer
Celia Quist
Director, Network Partnerships and Inside Sales
Company data provided by crunchbase