ApTask · 1 month ago
ServiceNow Event Management Integration Specialist
ApTask is a leading global provider of workforce solutions and talent acquisition services. They are seeking a skilled ServiceNow professional to implement and configure Event Management integration with Microsoft System Center Operations Manager (SCOM), ensuring seamless event ingestion and operational visibility within the ServiceNow platform.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Configure ServiceNow Event Management to receive and process alerts from SCOM
Set up MID Server and Event Connector for secure communication between SCOM and ServiceNow
Define and implement event rules, alert correlation, and deduplication logic
Map SCOM alerts to appropriate CI classes in the CMDB for accurate impact analysis
Create operational dashboards and event filters for real-time monitoring
Collaborate with infrastructure and monitoring teams to validate event flow and troubleshoot integration issues
Document integration steps, workflows, and best practices for ongoing support
Qualification
Required
Hands-on experience with ServiceNow Event Management and IntegrationHub
Strong knowledge of SCOM architecture and alerting mechanisms
Familiarity with MID Server configuration and event connectors
Understanding of CMDB relationships and impact analysis
Ability to design event correlation rules and remediation workflows
Excellent troubleshooting and communication skills
Preferred
ServiceNow Certified Implementation Specialist – Event Management
ITIL Foundation level knowledge
Experience with other monitoring tools (e.g., Cisco DNA, ServiceNow Client, Dynatrace) and integrations with ServiceNow
Knowledge of ITOM Suite (Discovery, Service Mapping)
Benefits
Subsidized insurance coverage
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
H1B Sponsorship
ApTask has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase