Diligent Solutions, LLC · 1 month ago
Military Field Consultant - Senior - IA
Des Moines, Iowa
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expDiligent Solutions is seeking a Field Consultant to travel throughout their state and/or region to support Service members and families. The role involves collaborating with existing family support resources and filling gaps in services to enhance support for military families, especially those isolated from installation support.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide Service members and families with information and referrals
Develop and maintain a catalog (e.g. community resource finder) of Government approved family programs and support resources within assigned state
Identify problems and/or gaps in available services/resources and determine methods to fill gaps and enhance existing support system efforts, in collaboration with Military OneSource, DoD, State Joint Force HQ, and civilian community resources
Provide support for events to increase awareness of military community services including, but not limited to, relocation assistance, non-medical individual and family counseling, personal and family life education, PFM services, information and referral services, deployment assistance, SECO, exceptional family member services, child abuse prevention and response services, domestic violence prevention and response services, MWR services, and transition assistance, when requested and approved by the Government
Participate in and facilitate collaboration between military and civilian agencies to improve coordination
Provide briefings and share information that brings related groups together to facilitate networks of volunteers, when approved by the Government
Provide support to unit/command and family support staff through briefings, information sharing, and training, when approved by the Government
Qualification
Required
US Citizen and fluent English speaker
Possess strong customer service skills, knowledge of call center operations, and knowledge of the military lifestyle
Holds a Bachelor's degree (or equivalent work experience)
Possess a minimum of 6 years of prior military experience as: an Active Duty, National Guard, or Reserve service member, or the spouse of a member, or relevant civilian knowledge and experience working in Military Service programs (military departments and family service-type programs)
Possess at least an additional 4 years of work experience consisting of some combination of prior military experience and marketing, sales, recruiting, education, or other similar networking-intensive work
Must undergo criminal history and fingerprint check
Must submit to and successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation
Must be willing to travel up to 80% within assigned geographical area of responsibility, usually by own vehicle
Must reside within 50 miles of: Des Moines, IA
Preferred
Fluently bilingual English-Spanish
Prior experience in marketing, recruiting, counseling, and/or academic instruction
Benefits
Health
Dental
401k
Etc.
Company
Diligent Solutions, LLC
Diligent Solutions is dedicated to empowering your business success through a unique, integrated approach that emphasizes people, process, and technology.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Zeeshan Paracha
Chief Executive Officer
Company data provided by crunchbase