Senior Chatbot/Voice Enablement Developer jobs in United States
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Ampcus Inc ยท 3 weeks ago

Senior Chatbot/Voice Enablement Developer

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team as a Senior Chatbot/Voice Enablement Developer, responsible for designing and developing enterprise-grade chatbot and voice solutions, integrating conversational AI systems, and ensuring security and compliance.

Data ManagementInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Design and develop enterprise-grade chatbot and voice solutions using: Azure Bot Service, Power Virtual Agents, Integrations such as Genesys, Twilio, Microsoft Teams
Build and optimize LLM pipelines, including: ASR/TTS for voice bots, Retrieval-Augmented Generation (RAG) for knowledge-driven responses
Integrate conversational AI systems with enterprise platforms: CRM, ITSM, Security platforms, API-driven and event-driven architectures
Ensure security and compliance, including: PII protection, Encryption standards, GDPR and accessibility compliance
Monitor and optimize performance using: Analytics and dashboards, A/B testing, KPIs such as containment rate, latency, and CSAT
Collaborate with product and engineering teams
Mentor junior developers and define best practices for conversational AI development

Qualification

Conversational AIAzure Bot ServicePythonC#LLM/NLU orchestrationASR/TTS pipelinesCI/CD pipelinesCloud securityAgile environmentEnglish communicationMentorship experience

Required

5+ years of overall software engineering experience
3+ years hands-on experience with conversational AI (chat and voice)
Strong expertise in Azure ecosystem, including: Azure AI Foundry, Azure AI Search, Azure Bot Service
Hands-on experience with: LLM / NLU orchestration, Vector databases, Whisper or other voice models, ASR/TTS pipelines
Backend development proficiency in: Python, C#, REST APIs
Experience with: CI/CD pipelines, Cloud security best practices
Strong English communication skills (written and verbal)
Ability to work independently in an agile, distributed team environment

Preferred

Experience integrating with Genesys, Twilio, WebRTC services
Prior work on enterprise-scale conversational platforms
Exposure to A/B testing frameworks for AI systems
Mentorship or technical leadership experience

Company

Ampcus Inc

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Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
dateFounded in 2004
location
Chantilly, Virginia, USA
people-size1001-5000 employees
web-link
http://www.ampcus.com

H1B Sponsorship

Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)

Funding

Current Stage
Late Stage

Leadership Team

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Raj Narayan
Sr. Vice President, Strategic Sales
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Recent News

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2025-08-18
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2025-07-31
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Company data provided by crunchbase