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Genstone Realty · 2 weeks ago

Technical Trainer - Learning & Development

Farmers Branch, TX

Full-time

Hybrid

Senior Level

$100K/yr - $120K/yr

7+ years exp

Genstone Realty is a diversified real estate services company offering a complete range of home ownership products and services. The Technical Trainer role is responsible for developing, planning, and facilitating technical skill-based training for employees, collaborating with business leaders to determine learning requirements and enhance employee skills and knowledge.

CommercialCommercial Real EstateProperty ManagementReal EstateReal Estate Investment

Responsibilities

Developing, planning, and facilitating technical skill-based and job-related training for assigned roles, technologies, business unit(s), and/or the broader organization

Partnering closely with business and functional leaders to determine learning requirements

Researching vendors

Developing content and facilitating training delivery with the goal to create an engaging experience

Supporting overall training initiatives for the organization as part of the Learning & Development Team

Building relationships with business leaders

Effectively managing stakeholder requests

Leading with a collaborative approach

Utilizing progressive instructional design and facilitation techniques to deliver training that engages participants with measurable outcomes for increased knowledge and improved performance

Qualification

Technical Training DevelopmentAdult Learning PrinciplesE-learning Authoring ToolsProject ManagementMS Office ProficiencyCoaching CapabilitiesAnalytical SkillsCommunication SkillsInterpersonal SkillsProblem-Solving Abilities

Required

Bachelor's degree with 7+ years of progressive experience in training, learning & development, or related role involving the design, development, and facilitation of learning content (or equivalent combination of a high-school degree and progressive work experience)

Proven ability to develop and facilitate technical training using adult and active learning principles

Experience performing needs assessments, drafting documentation, and creating training outlines

Demonstrated experience in developing others, coupled with well-developed coaching capabilities

Solid project management capabilities with demonstrated experience working effectively with cross-functional teams in the design and facilitation of training

Strong knowledge and skills with MS Office to include Outlook, Excel, Word, and PowerPoint

Proficient in using e-learning authoring tools, including Articulate and Adobe Captivate, to design and develop interactive training content

Strong verbal and written communication skills with the ability to effectively engage and present to all levels of individuals

Simplifies complex technical concepts into clear, understandable language for diverse audiences

Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and/or drive required results

Strong organizational and planning abilities with a history of successful project planning and execution of plans

Collaborative and consultative workstyle; demonstrated ability to work effectively with cross-functional teams

Strong analytical skills; solid decision-making abilities coupled with sound judgment

Demonstrated ability to quickly establish credibility, coupled with the ability to recognize and support the organization's preferences and priorities

Strong problem-solving abilities; ability to analyze and interpret performance data to identify opportunities and propose well-developed solutions

Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment; ability to prioritize, organize time and resources to consistently bring projects to successful completion

Strong attention to detail; strong compliance orientation

Self-directed; comfortable working with ambiguity and uncertainty

High degree of professional maturity, integrity, and ability to maintain confidential data and information

High degree of business acumen; strong fiscal and technical aptitude

Clear, straightforward, fact-based communication style; ability to effectively communicate technical information to non-technical audiences at an individual and group level

Strong business acumen with the ability to prioritize, ensuring the delivery of multiple projects concurrently

Understanding of the importance of the user/ client experience and its impact on organizational success

Consultative and collaborative work style, motivated by the success of the team vs. oneself

Resiliency, curiosity, commitment