MDA Edge · 5 months ago
Lead Customer Engineer - Power Electronics & Interconnect Solutions
Bellevue, WA
Full-time
Hybrid
Entry, Mid Level
$130K/yr - $160K/yr
2+ years expMDA Edge is a company specializing in Power Electronics and Interconnect Solutions, and they are seeking a Lead Customer Engineer to provide technical support and customer solutions. The role involves analyzing customer needs, proposing power solutions, and collaborating with various teams to generate engineering documents and insights on market trends.
Human Resources
Responsibilities
Analyze needs and propose power solutions (existing products, modifications, or new concepts)
Create models/presentations to showcase solutions
Generate engineering documents (drawings, specs, test results)
Collaborate with thermal/simulation teams and lab testing
Advise customers on emerging trends and competitive differentiation
Build trusted relationships with key clients' engineering teams
Lead Voice of Customer (VOC) activities for new products
30% travel required
Qualification
Required
Bachelor's degree in Mechanical Engineering or related technical field
2-5 years of technical support experience in the connector/interconnect industry (design wins preferred)
Familiarity with interconnect systems, controllers, ESS/EV charging, or battery/module systems
Basic knowledge of industry standards (e.g., UL, EIA, IEC, Telcordia) is a plus
Proficient in 3D modeling (Creo) and Product Data Management (Windchill)
Skilled in Microsoft Office (Excel, PowerPoint, etc.)
Strong verbal/written communication (able to explain technical concepts to global teams)
Excellent customer service and relationship-building
Organized with sharp presentation skills
Analyze needs and propose power solutions (existing products, modifications, or new concepts)
Create models/presentations to showcase solutions
Generate engineering documents (drawings, specs, test results)
Collaborate with thermal/simulation teams and lab testing
Advise customers on emerging trends and competitive differentiation
Build trusted relationships with key clients' engineering teams
Lead Voice of Customer (VOC) activities for new products
30% travel required
Company
MDA Edge
At MDA Edge, we help our clients reinvent innovation, optimize operations, and reshape perceptions—ensuring they remain at the forefront in today’s fast-evolving world.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase