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Abacus Service Corporation · 4 months ago

Customer Support Manager-II

W Roosevelt Way, AZ

Full-time

Onsite

Entry, Mid Level

2+ years exp

Abacus Service Corporation is seeking a Customer Support Manager-II for their Merchant Sentiment Operations team at DoorDash. The role involves overseeing day-to-day operations, fostering team collaboration, and ensuring the long-term success of the team while being physically present in the corporate office.

Health CareInformation Technology

Growth Opportunities

Responsibilities

Oversee the day-to-day operations and long-term success of your Merchant Sentiment team

Fostering team collaboration, employee development, and problem-solving

Facilitating in-person 1:1 meetings with your direct reports

Connecting with cross-functional partners

Immediate problem-solving

Nurturing a collaborative team environment

Qualification

People managementTeam collaborationSalesforceJIRAWorkdayProject ManagementExcelGoogle SheetsProblem-solvingFast-paced environment

Required

At least 2yrs people leadership experience

Be able to thrive in a fast-paced environment

Passionate about developing teams to meet a high talent bar

Familiar with Salesforce, JIRA and Workday systems

The ability to be physically present in our corporate Tempe office is deemed essential as you will be responsible for facilitating in-person 1:1 meetings with your direct reports, connecting with cross-functional partners, immediate problem-solving, and nurturing a collaborative team environment

You must live within a commutable 50 miles of the office