ChatGPT Jobs · 2 weeks ago
SLC Senior Sales Manager
Tampa, FL
Full-time
Hybrid
Senior Level
5+ years expCollege Hunks Hauling Junk and Moving is seeking a Senior Sales Manager to lead their Sales & Loyalty Center. This role involves shaping and executing sales strategies, overseeing a team of Sales Managers, and optimizing performance to exceed client business goals.
Computer Software
Responsibilities
Collaborate with the Director to define and execute sales strategies, including setting sales targets, sales forecasting, and establishing a roadmap for achieving targets
Lead, motivate, and support a team of Sales Managers, providing clear direction, setting expectations, and ensuring the achievement of sales goals
Establish performance metrics and KPIs, track the performance of Sales Managers and sales teams, and provide regular feedback to drive improvements
Collaborate with the operations and training teams to oversee the development and implementation of comprehensive sales training programs for sales agents, equipping them with the skills and knowledge needed to succeed
Utilize data and analytics to track sales performance, identify trends, and make data-driven decisions to improve sales operations. Regularly report on performance to the Director
Continuously assess and optimize sales processes within the call center, identifying areas for improvement and streamlining operations for increased efficiency
Assist in managing the budget for the sales department, ensuring that resources are allocated effectively to support the achievement of sales objectives
Participate in strategic planning by offering insights and recommendations for achieving long-term sales objectives, including market expansion, client acquisition, and product or service offerings
Collaborate with Operations and HR to lead the recruitment and selection of top-tier sales talent, ensuring that the team is adequately staffed. Develop talent within the department and address succession planning
Handle difficult conversations, conflicts, and performance improvement discussions with professionalism and effectiveness
Ensure that sales operations are in compliance with all relevant regulations and that quality assurance measures are consistently applied
Qualification
Required
5+ years of leadership experience in a high-volume call center environment (sales-driven preferred)
Omni-channel sales call center experience
Strong track record of managing teams to revenue and conversion goals
Innovator in AI and Technology Application
Experience managing budgets, P&L, and labor forecasting
Excellent coaching, communication, and team-building skills
Data-driven mindset with the ability to analyze KPIs and drive change
Highly organized with strong operational awareness and problem-solving skills
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Company
ChatGPT Jobs
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase