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Marin Community Clinics · 1 week ago

Clinical Systems Trainer

Novato, CA

Full-time

Onsite

Mid Level

$39.42/hr - $42.79/hr

Marin Community Clinics is a multi-clinic network providing vital health services to nearly 40,000 individuals annually. The Clinical Systems Trainer is responsible for the Electronic Health Record workflow transformation, including planning, testing, training, and support for clinical operations.

Health CareHospitalNon Profit

Responsibilities

Primary application/software focus areas include: Epic Systems including but not limited to Cadence, Prelude, EpicCare, Wisdom, OnBase, Resolute, Reporting Service, and MyChart

The Clinical Systems Trainer works closely with the Information Systems Training and Development Manager and Chief Information Officer to deliver high quality training and training materials in support of clinical operations

Travel on site to clinic locations to collect areas in need or training and formulate a plan for implementation of that training

Coordinate organizational trainings on new software systems and version upgrades included but not limited to Epic Systems

Maintain organizational knowledgebase of training materials

Achieve and maintain ESA (EHR Support Analyst) status with Epic OCHIN

Testing and troubleshooting of organizational clinical software

Technical support of application upgrades and migrations

On call support for afterhours clinics

Other duties as assigned

Qualification

Epic SystemsHealthcare IT softwareTraining experienceCommunication skillsWindowsMS OfficeManagement skillsInterpersonal skills

Required

Two year Degree or equivalent experience in healthcare preferred

Work Experience with Epic, NextGen, Dentrix or comparable software application experience and training preferred

Experience working in physician office or hospital

Experience and familiarity with medical records and related privacy and security rules and regulations

Comfortable training and speaking in front of groups

Superior written and verbal communication skills

Ability to react calmly and effectively in stressful or time sensitive situations

Able to organize and report complicated and detailed information in a concise and meaningful manner

Has interpersonal skill necessary to interact effectively within all levels of MCC and to maintain productive working relationships

Work requires high level of competency in computer utilization, including but not limited to: Windows, MS Office and Healthcare IT software

Able to effectively build and motivate teamwork using open communication, flexibility, goal setting, delegation, monitoring progress of projects, and evaluation

Ability to prioritize multiple demands

Fulfill immunization and fit for duty regulatory requirements

Ability to drive and/or provide own transportation to MCC offices and other off-site meetings

Ability to sit or stand for extended periods of time

Ability to bend and lift up to 20lbs