Scada Engineer/GMS Support Engineer jobs in United States
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ShiftCode Analytics, Inc. ยท 5 months ago

Scada Engineer/GMS Support Engineer

positionRosemead, CA
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

ShiftCode Analytics, Inc. is seeking a skilled Client Support Engineer with hands-on experience in eTerra to support configuration, maintenance, troubleshooting, and operational processes within their Grid Management System. The role involves monitoring client operations, troubleshooting issues, and collaborating with teams to ensure accurate data representation.

AnalyticsConsultingInformation Technology
badNo H1Bnote

Responsibilities

Configure and maintain eTerra systems including server and client environments
Monitor Client operations and respond to system alerts and anomalies
Troubleshoot issues across server-side components, communication interfaces, and user applications
Perform SCADA model updates, including adding and modifying telemetry points, statuses, and remote control elements
Support the creation, validation, and lifecycle management of switch orders within the system
Collaborate with operations and engineering teams to ensure accurate and timely data representation in the Client
Document configurations, changes, and troubleshooting steps following operational standards
Participate in on-call rotation or after-hours support, as needed

Qualification

ETerraSCADA principlesWindows/Linux serverSwitch order managementTroubleshooting skillsReading one-line diagramsNERC CIP knowledgeTeam collaborationIndependent work

Required

3+ years of experience working with eTerra or a comparable Client/EMS platform
Strong understanding of SCADA principles and grid operations
Experience with switch order creation, tracking, and execution workflows
Proficiency in Windows and/or Linux server environments
Familiarity with both front-end user tools and backend architecture of Client eTerra
Ability to read and interpret one-line diagrams and telemetry specifications
Strong troubleshooting skills and ability to work independently or as part of a team

Preferred

Experience with eTerra Data Dictionary or equivalent modeling tools
Prior experience supporting a utility control room environment
Knowledge of NERC CIP or utility compliance standards

Company

ShiftCode Analytics, Inc.

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ShiftCode Analytics Inc is a Tampa, FL based firm formed with one sole purpose of delivering best and quick services to its clients nationwide.
dateFounded in 2019
location
Tampa, Florida, USA
people-size51-200 employees
web-link
https://www.shiftcodeanalytics.com

Funding

Current Stage
Growth Stage
Company data provided by crunchbase