Rush Memorial Hospital · 2 weeks ago
Clinical Informaticist/Application Trainer
Rush Memorial Hospital is seeking a Clinical Informaticist/Application Trainer to coordinate and evaluate applications and end-user training. This role involves partnering with clinical, financial, and administrative leaders to enhance clinical systems and promote user satisfaction through effective training and support.
Emergency MedicineHealth CareHospitalPrimary and Urgent CareRehabilitationTherapeutics
Responsibilities
Maintains strong clinical knowledge of healthcare trends, policy, regulatory, and compliance issues
Evaluates and makes recommendations regarding clinical processes, workflow, and content management
Troubleshoot and identify opportunities for clinical system improvements
Identifies gaps in work processes and/or system functionality that require continuous education, training, and communication
Helps coordinate all application training, standard setting, reporting, forms customization, application maintenance, and updates related to the clinical software systems
Applies broad clinical informatics knowledge and adult learning techniques to educate staff and leaders on new system features and functions
Conduct regular informatics rounds & interviews with users and gathers data/information in order to enhance the clinical systems, which promote end user satisfaction...this includes all clinical workflows and processes
In collaboration with the process owners, is responsible for developing, reviewing, and redesigning as appropriate the process and flow of the clinical systems throughout in either the hospital or clinic areas
Investigates and resolves complex problems and coordinates efforts to provide innovative strategies and solutions
Conduct root-cause analysis and other six sigma lean strategies to reduce process duplication, maximize application and system efficiency and promote a productive work environment
Able to respond to changing or shifting priorities, expectations and timetables
Monitor clinical system performance and report relevant anomalies, issues, or opportunities for improvement, provide recommendations as needed (use of Cerner Lights On and Advance reporting)
Complete IS Ticket Requests to meet SLA requirements and proactively respond to issues
Develop, validate, and analyze clinical and financial reports (Cerner DA2)
Assist with electronic medical record (EMR)/ Clinical Applications maintenance and optimizations in joint venture with site end-users, director, managers and Information Services analysts. This includes all other RMH core applications
Analyzes and develops necessary design work, including testing and documentation. Reviews, evaluates and manages requests from user departments including creating current and future state diagrams or presentations as needed
Assesses and identifies risk and issues throughout all aspects of the EMR and other RMH core applications
Develops clear and concise documentation and instruction manuals
Provides in-services, Lunch & Learns, and other forms of continuing education of software and hardware to users. This includes classroom training
Coordinates communication of new functionality, upcoming changes in workflow or technology, and education for user departments. Test all proposed changes and documents outcomes on test scripts at least 14 days prior to proposed go-live date
Maintains a high level of interaction with all clinical and ancillary areas to continually enhance/improve patient care
Shares implementation support duties with other individuals within Information Services
Coordinates and participates in both internal and external user group functions
Actively participates in Departmental meetings, Change control meetings, and Clinical Informatics Team meetings
Familiarity with ALL desk top applications including but not limited to: Microsoft Office applications including Word and Excel, Teams, Zoom, Internet, and Service Request applications
Performs other related duties as required
Qualification
Required
Maintains strong clinical knowledge of healthcare trends, policy, regulatory, and compliance issues
Evaluates and makes recommendations regarding clinical processes, workflow, and content management
Troubleshoot and identify opportunities for clinical system improvements
Identifies gaps in work processes and/or system functionality that require continuous education, training, and communication
Helps coordinate all application training, standard setting, reporting, forms customization, application maintenance, and updates related to the clinical software systems
Applies broad clinical informatics knowledge and adult learning techniques to educate staff and leaders on new system features and functions
Conduct regular informatics rounds & interviews with users and gathers data/information in order to enhance the clinical systems, which promote end user satisfaction...this includes all clinical workflows and processes
In collaboration with the process owners, is responsible for developing, reviewing, and redesigning as appropriate the process and flow of the clinical systems throughout in either the hospital or clinic areas
Investigates and resolves complex problems and coordinates efforts to provide innovative strategies and solutions
Conduct root-cause analysis and other six sigma lean strategies to reduce process duplication, maximize application and system efficiency and promote a productive work environment
Able to respond to changing or shifting priorities, expectations and timetables
Monitor clinical system performance and report relevant anomalies, issues, or opportunities for improvement, provide recommendations as needed (use of Cerner Lights On and Advance reporting)
Complete IS Ticket Requests to meet SLA requirements and proactively respond to issues
Develop, validate, and analyze clinical and financial reports (Cerner DA2)
Assist with electronic medical record (EMR)/ Clinical Applications maintenance and optimizations in joint venture with site end-users, director, managers and Information Services analysts. This includes all other RMH core applications
Analyzes and develops necessary design work, including testing and documentation. Reviews, evaluates and manages requests from user departments including creating current and future state diagrams or presentations as needed
Assesses and identifies risk and issues throughout all aspects of the EMR and other RMH core applications
Develops clear and concise documentation and instruction manuals
Provides in-services, Lunch & Learns, and other forms of continuing education of software and hardware to users. This includes classroom training
Coordinates communication of new functionality, upcoming changes in workflow or technology, and education for user departments. Test all proposed changes and documents outcomes on test scripts at least 14 days prior to proposed go-live date
Maintains a high level of interaction with all clinical and ancillary areas to continually enhance/improve patient care
Shares implementation support duties with other individuals within Information Services
Coordinates and participates in both internal and external user group functions
Actively participates in Departmental meetings, Change control meetings, and Clinical Informatics Team meetings
Familiarity with ALL desk top applications including but not limited to: Microsoft Office applications including Word and Excel, Teams, Zoom, Internet, and Service Request applications
Performs other related duties as required
Health/Clinical Informatics, Teaching (w/clinical background), CMA, LPN, RN or clinical related field
Experience in a clinical, healthcare informatics, or clinical system analyst position
Knowledge of and ability to interpret – comply with applicable healthcare industry regulations
Excellent written, oral, instructional, presentation, and interpersonal skills with strong customer service orientation
Applications, project management, and time management skills required
Highly self-motivated, analytical thinker and problem solver
Ability to teach others in multifaceted settings
Medical Terminology
Testing, training, and educating end-users
Company
Rush Memorial Hospital
Rush Memorial Hospital provides primary care, emergency services, and rehabilitation therapy.
Funding
Current Stage
Growth StageRecent News
Inside INdiana Business
2024-11-06
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