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First Citizens' Federal Credit Union · 6 days ago

Contact Center Representative - Full Time

Administration Center - Fairhaven, MA 02719

Full-time

Onsite

Entry Level

1+ years exp

First Citizens' Federal Credit Union is committed to providing a supportive and empowering work environment for its team members. As a Contact Center Representative, you will support members through various communication channels, striving to enhance their banking experience.

Finance

Responsibilities

Support our members while maintaining a personal touch through a variety of communication channels

Help us achieve our goals

Qualification

Customer service experienceCommunication skillsInnovative mindsetTeam playerPositive attitude

Required

one year of customer service experience

Benefits

Supportive and collaborative work environment

Opportunities for learning and development

Continuing Education & Tuition Assistance

Employee Assistance Program

Work-Life Balance

401K Program (Fully Vested - 5% Company Match)

Computer Loan Program

Volunteer Time Off

Health Insurance

Ancillary Products

Telecommuting opportunities

Company

First Citizens' Federal Credit Union

Mission Statement- First Citizens’ provides premier, personal service and innovative products and services as a financial institution –in the most financially advantageous and technologically efficient manner, through the quality of its employees – enhancing the financial status of its customers and members, while ensuring the financial stability of the Credit Union.

Founded in 1937

Fairhaven, Massachusetts, USA

51-200 employees