Aultman Health Foundation · 2 weeks ago
DESKTOP SUPPORT
Aultman Health Foundation is responsible for providing healthcare services, and they are seeking a Desktop Support Technician to assist employees and patients with technical support. The role involves providing operations and training support for various devices and software applications, maintaining equipment databases, and troubleshooting network issues.
Health Care
Responsibilities
Provides technical, operations and training support to users of Aultman Health Foundation Information System’s devices which include but are not limited to: PCs, monitors, All in Ones and laptops
Provides technical, operations and training support to users for the following Aultman Health Foundation Information System’s approved software applications which include but are not limited to: Microsoft Win7/8/8.1, Microsoft Office 2003/2007/2010/2013, Imprivata, Cerner Millennium products, RoadNotes, Homeworks, SoftLab, Medipac, Intra/internet applications
Provides technical, operations and training support to users for the wired/wireless network in Aultman Health Foundation
On a weekly basis the technician will proactively round assigned clinical areas
Complete PC refreshes for leased equipment due back
Maintains IS equipment database for Aultman Health Foundation assets
Onsite technical, operations and training support to Aultman affiliated outbuildings
Assistance with onsite troubleshooting of: Wireless Network, IP Phones, Servers, System Applications
Proactively coordinate support and system refreshes of outbuilding PC equipment
Coordinate support of System Applications with vendor(s)
Any other duties as assigned
Qualification
Required
Associates Degree in a Computer Related Field is required
Knowledge of computer systems and related technology, including multiple software systems, interfaces, printer and peripheral operating systems
Strong analytical and organizational skills and high level of verbal and written communication ability
Ability to work independently and without direct supervision
Preferred
Bachelor's Degree or structured advanced training in Information Technology
Company
Aultman Health Foundation
Serving Stark and surrounding counties since 1892, Aultman Health System is committed to our patients, employees, the community and medical education.
H1B Sponsorship
Aultman Health Foundation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (2)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageRecent News
Business Journals
2023-02-02
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