Apply on Employer Site

Huckberry · 6 hours ago

Senior Manager, Wholesale Operations & Partner Success

Austin, TX

Full-time

Hybrid

Senior Level

7+ years exp

Huckberry is looking for a seasoned leader and strategic operator to help scale our wholesale business. As the Senior Manager of Wholesale Operations & Partner Success, you'll be the bridge between our internal teams and our national retail partners, ensuring operational excellence and partner success.

E-CommerceOutdoorsRetail

Growth Opportunities

Responsibilities

Drive Operational Excellence: Lead the charge on flawless execution for national accounts, ensuring every launch and seasonal transition is handled with precision and grit

Be the Cross-Functional Glue: Partner across Sales, Marketing, Product, and Ops to align timelines and ensure every internal team is rowing in the same direction for our partners

Steward Partner Success: Cultivate deep, trusted relationships with national retailers, serving as their primary advocate and strategic advisor to help them win with Huckberry

Protect the Brand in the Wild: Ensure our brand story is told correctly at every touchpoint by guiding partners on merchandising, storytelling, and in-store presentation

Build the Blueprint for Scale: Establish and refine the workflows, tools, and best practices that allow our wholesale organization to grow without losing its soul

Translate Field Intelligence: Be the "eyes and ears" in the market, turning partner feedback and sell-through data into actionable recommendations for our Product and Merch teams

Own the GTM Toolkit: Manage the heavy lifting of GTM readiness—from coordinating samples and selling tools to ensuring total data integrity in our ERP/OMS systems

Anticipate & Solve: Stay three steps ahead of operational risks, implementing proactive solutions before they can impact our partners or our bottom line

Qualification

Wholesale operationsAccount managementGTM strategyCross-functional leadershipRelationship buildingBrand stewardshipOperational excellenceProblem solvingFast-paced adaptability

Required

7-10 years of experience leading wholesale ops, account management, merchandising, or cross-functional teams in the apparel, footwear, outdoor, or lifestyle space

You've successfully navigated the complex rhythm of national retail partners and high-stakes seasonal calendars

You know the 'nuts and bolts' of wholesale—from forecasting and planning to inventory flow and retail execution

You possess exceptional relationship skills and a knack for influencing both internal teams and external partners to get the job done

You're a solution-driven leader who treats the Huckberry brand with the care and intention it deserves

A willingness to travel (30-40%) to be on the ground with partners and show up where the action is

You thrive in fast-paced environments and are ready to dig in during critical seasonal windows