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Snohomish County, WA · 1 week ago

Veterans Service Officer

Everett, WA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Snohomish County is seeking a Veterans Service Officer to join their Human Services Team. This role focuses on providing emergency assistance to eligible veterans and their families, connecting them with local and federal services to improve their situations.

AssociationBusiness DevelopmentComplianceConsultingGovernmentHealth CareLegal

No H1B

Responsibilities

Interviews veterans and/or their families to determine eligibility for emergency vouchers and related services; assesses needs and barriers, identifies problems and gathers information regarding need and possible eligibility for community resources. Documents eligibility and checks client database to determine status of veteran

Issues vouchers for emergency financial assistance; enters required data into client database

Assists clients in filing claims with the Federal Department of Veterans Affairs for VA entitlements and benefits

Responds to requests from veterans incarcerated in the Snohomish County Jail for assistance in accessing veterans' services. Arranges for post jail release services that can include substance use disorder treatment

Provides outreach to outlying areas of the county for veterans in need of emergency vouchers or other services who cannot travel to Everett

Assists veterans, as needed, in developing plans that will help them become and remain self-sufficient

Networks and collaborates with veterans' organizations, other County Departments and community providers to increase available services for veterans. Provides information and referral at veterans' information fairs, stand-downs, and other venues that may reach veterans

Maintains computer based voucher system to track client data and voucher accounting and completes the voucher process in a timely manner to ensure prompt payment of vendors

Networks with corresponding program staff in surrounding counties to identify persons using veterans' assistance funds in more than one county

Identifies new areas of concern regarding veterans' issues and needs; attempts to quantify anticipated program impact and adjusts allocations accordingly to meet the need

Provides staff support to Veterans' Assistance Fund Board committees

Performs related duties as required

Qualification

Veterans Benefits knowledgeClient interviewingData entryCommunity outreachProgram developmentRecord keepingCommunication skillsTeam collaborationProblem-solving