BeloForm Craft ยท 5 hours ago
Customer Service Officer
Beloform Craft is a growing organization dedicated to building strong brand identities through precision, creativity, and strategic communication. They are seeking a dedicated Customer Service Officer to serve as a key point of contact between the company and its clients, ensuring smooth communication and timely resolution of inquiries.
Architecture & Planning
Responsibilities
Handle inbound and outbound customer communications in a professional and efficient manner
Provide accurate information regarding services, processes, and general inquiries
Maintain organized and up-to-date customer records and documentation
Coordinate with internal departments to ensure timely issue resolution
Follow established procedures to ensure consistency and service quality
Identify and escalate complex inquiries when necessary
Contribute to continuous improvement of customer service processes
Qualification
Required
Strong written and verbal communication skills
High level of organization and attention to detail
Ability to manage multiple tasks while maintaining accuracy
Professional demeanor and problem-solving mindset
Comfortable working in a structured, team-oriented environment
Strong time management and reliability
Benefits
Growth opportunities within a stable and professional organization
Supportive team environment
Structured onboarding and clear role expectations
Long-term career development potential
Company
BeloForm Craft
At BeloForm Craft, we believe in the transformative power of architecture to shape the world around us.
Funding
Current Stage
Early StageCompany data provided by crunchbase