Intellects Group · 12 hours ago
Human Resources Implementation Cnsultant - ADP Worforce Now
Intellects Group is seeking an Implementation Consultant II for their HR solutions. In this role, you will leverage training programs and consulting expertise to create exceptional onboarding experiences and deliver comprehensive solutions for clients.
Responsibilities
Consult with clients to deliver a comprehensive solution
Guide and drive the client towards the best solution for their business needs
Analyze existing systems, interface requirements, business processes
Partner with clients to understand their business and related needs
Incorporate new processes, tools and approaches when recommending a solution
Utilize broad knowledge to recommend solutions to the client when appropriate
Understand client business issues and concerns and recommend and implement appropriate solution
Build long term relationship and trust
Interact/collaborate with associates in sales and customer service
Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise
Qualification
Required
At least 3 years of experience working in a client service/customer service environment
At least 1 year of business consulting experience
Bachelor's degree or equivalent in education and experience
Preferred
Proven ability to maintain focus and work effectively with multiple demands
Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
Proficient in the latest web technologies and working knowledge of various operating systems
Excellent analytical skills and time management skills
Excellent communication skills both verbal and written
Proficient using Microsoft Office