JCB North America ยท 3 days ago
Gulf Coast JCB - Inside Sales Representative
Baton Rouge, LA
Full-time
Onsite
Entry, Mid Level
2+ years expGulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products and exceptional customer service. The Inside Sales Representative will manage customer interactions, promote JCB products, and support Outside Sales to drive machine sales coverage.
ManufacturingReal Estate
No H1B
Responsibilities
Handle inbound sales inquiries via phone and email
Make outbound calls to prospects and existing customers
Understand customer needs and recommend equipment solutions
Deliver accurate product information
Prepare quotes and follow-up to close sales
Process sales orders accurately
Support Outside Sales with lead generation and customer follow-up
Build and maintain strong customer relationships
Ensure high customer satisfaction through responsive communication
Handle customer concerns professionally
Maintain detailed CRM records
Provide regular sales activity updates to management
Create and publish approved social media or digital content
Monitor industry trends to support marketing efforts
Stay current on JCB product knowledge
Coordinate with operations for equipment delivery
Collaborate with the Gulf Coast JCB team to maintain a high-quality customer experience
Qualification
Required
Minimum 2 years inside sales or parts/service sales experience, preferably in equipment or rental
Strong customer service mindset
Excellent verbal and written communication skills
Effective multitasking and time-management skills
Proficiency with CRM systems and Microsoft Office
Strong problem-solving ability and attention to detail
Ability to work independently and as part of a team
Company
JCB North America
JCB North America is a construction company that manufactures construction equipment.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kim Hinds
Senior Human Resources Business Partner
Company data provided by crunchbase