AfterShip · 7 hours ago
Revenue Operations Manager - Deal Desk
San Francisco
Full-time
Hybrid
Mid, Senior Level
$113K/yr - $165K/yr
4+ years expAfterShip is transforming the global eCommerce landscape by empowering retailers to create exceptional online shopping experiences. The Revenue Operations Manager, Deal Desk will support and scale the B2B SaaS sales motion by owning the commercial review, structuring, and execution of customer deals, ensuring compliance and predictable recurring revenue.
Customer ServiceE-CommerceSaaSShipping
Responsibilities
Own the review and structuring of B2B SaaS subscription deals across new business, renewals, expansions, and multi-year agreements
Advise Sales on when to use standard SaaS contracts versus custom commercial terms, applying sound business judgment based on deal size, risk, and long-term value
Manage the end-to-end quote-to-order process using HubSpot and DealHub, ensuring pricing, terms, and approvals are accurate and complete
Partner with Legal to coordinate contract redlines, approvals, and execution through DocuSign IAM
Serve as the primary liaison between Sales, Legal, Finance, Billing, and RevOps, keeping deals moving efficiently
Define and enforce deal desk SLAs, approval frameworks, and escalation paths to support predictable deal velocity
Identify patterns in deal exceptions and drive improvements to standard contracts, pricing rules, and CPQ workflows
Qualification
Required
4–6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or Commercial Operations within a B2B SaaS environment
Proven experience supporting subscription-based revenue models, including annual and multi-year contracts, renewals, and expansions
Strong working knowledge of standard SaaS contract structures and common customization areas (pricing, billing terms, termination, SLAs)
Demonstrated ability to apply business judgment when evaluating custom contract requests, balancing speed, risk, and long-term revenue impact
Hands-on experience with HubSpot
Hands-on experience with DealHub
Strong attention to detail and comfort managing multiple concurrent deals in a fast-paced SaaS sales environment
Excellent communication skills and confidence partnering with Sales, Legal, and Finance
Strong commercial judgment with a bias toward practical solutions
Ability to influence without authority
Highly organized, detail-oriented, and process-driven
Comfortable operating in ambiguity and scaling processes as the business grows
Collaborative, calm under pressure, and trusted by cross-functional partners
Preferred
DocuSign IAM
Benefits
Competitive compensation
Remote-first/hybrid-flexible work setups
Healthcare coverage offered from day 1
Retirement plans including company match
Annual learning & wellness benefit
Monthly book perk
Career progression & professional development
In-office lunch and commuter benefits for those located in our hub locations
Company
AfterShip
We help e-commerce businesses grow and make buying and selling accessible to everyone, everywhere.
201-500 employees
H1B Sponsorship
AfterShip has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$69MKey Investors
Tiger Global Management10Fund
2021-04-22Series B· $66M
2019-06-25Series A· $2M
2014-05-20Series A· $1M
Leadership Team
Teddy Chan
Software Engineer, CEO and Co-Founders
Recent News
2025-10-11
Company data provided by crunchbase