CBM of America · 4 days ago
Network Deployment Field Installation Supervisor
Middlesex County, NJ
Full-time
Onsite
Senior Level
5+ years expCBM of America is a communications technology solutions company focused on delivering customer satisfaction. The Network Deployment Field Installation Supervisor will be responsible for providing representation during critical installation opportunities and will act as a liaison between engineering and installation services while managing a team of technicians.
Telecommunications
Responsibilities
Interface with customers to promote and support local and national projects and installations
Become proficient with internal project management software as it applies to tracking all aspects of order flow
Work with customers in the development of sales proposals. This includes project walk-throughs and on-site presence
Manage job-related materials and their deployment from ordering through completion of the project
Develop the man-load requirements and installer skill sets required to support the installation
Manage a team of technicians from start to completion of projects and installations
Interface with internal departments to ensure all aspects of each order are completed effectively
Coordinate the delivery of materials and specific tools required to support the installation
Maintain awareness of the status of all assigned projects and installations throughout their lifespan
Responsible for the overall Quality Assurance of each order
Lead by example and mentor subordinates
Performs other related duties as assigned by management
Qualification
Required
Minimum of 5 years' experience in telecom services/operations
Requires organizational and communications skills and a thorough understanding of our internal processes
Knowledgeable and proficient in the use of Microsoft Word and Excel
Ability to create spreadsheets and Word documents
Ability to understand and communicate with our customers
Ability to work in a changing environment
Ability to be sensitive to our customers' dynamic needs
Ability to respond to sensitive inquiries and complaints
Ability and confidence to make key decisions that affect all facets of an installation order
Company
CBM of America
CBM of America is a telecommunications company offering networking solutions.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase