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7 Leaves Cafe · 1 month ago

Senior Human Resources Manager

Huntington Beach,CA,US

Full-time

Hybrid

Senior Level

$105K/yr - $125K/yr

5+ years exp

7 Leaves Café is a mission-driven specialty beverage brand with over 40 locations across California, Nevada, and Arizona. The Senior Human Resources Manager is responsible for overseeing all HR operations, leading the Human Resources and Training teams, and shaping the team member experience from recruitment to compliance across multi-state operations.

Food and BeverageTea

Work & Life Balance

Responsibilities

Lead and mentor HR Managers, HR Specialists, and administrative team members

Ensure compliance with federal, state, and local employment laws (CA, NV, AZ)

Oversee investigations, corrective action, and sensitive employee relations matters

Manage leaves of absence, ADA/FEHA accommodations, WC, and multi-state compliance

Annually review, update, and communicate HR policies and the Employee Handbook

Strengthen workplace culture emphasizing psychological safety, respect, and accountability

Champion DEIB initiatives embedded into hiring, onboarding, development, and performance

Lead Training managers responsible for curriculum development, onboarding, LMS management, and leadership pathways

Ensure Training and HR operate as a unified People team with shared priorities

Elevate new hire orientation, learning systems, and ongoing training for store, operations, and corporate teams

Collaborate with Operations and Quality to ensure product mastery and service standards

Build scalable leadership development programs for Supervisors, Managers, and District Managers

Oversee hiring for corporate roles and store leadership to ensure fair, compliant, values-aligned selection

Manage benefits administration, broker relationships, and open enrollment processes

Partner with payroll to maintain accuracy and compliance in multi-state wage and hour practices

Lead annual compensation review and salary band management to ensure equity and competitiveness

Collaborate with Finance & Operations on workforce planning, labor strategy, and retention initiatives

Coach leaders on performance expectations, documentation, conflict resolution, and servant leadership

Guide progressive discipline and terminations to ensure fairness and compliance

Conduct exit interviews and synthesize insights to inform retention and cultural initiatives

Promote a culture of honest feedback, strong communication, and continuous improvement

Ensure HR data integrity and build dashboards to track turnover, retention, compliance, and workforce trends

Leverage Paylocity and LMS systems to improve workflow, communication, and team member experience

Use data to identify opportunities and provide insights to senior leadership

Partner with Branding, Product, Training, and Operations on engagement programs and internal communication

Serve as a People strategy leader contributing to organizational development and future growth planning

Qualification

HR managementCalifornia labor lawEmployee relationsHRIS systemsTraining program developmentInfluencing abilitiesSHRM-CP certificationPHR certificationBachelor's degreeHospitality industry experienceRetail industry experienceFood & beverage industry experienceConflict resolutionEmotional intelligenceAdaptabilityConfidentiality

Required

5+ years in HR management or People leadership, preferably in a multi-unit or multi-state environment. Experience supervising HR and Training/L&D team members

Demonstrated success managing investigations, employee relations, and developing effective HR policies

Deep understanding of California labor law; experience with Nevada and Arizona is a plus

Comfortable using HRIS systems (e.g., Paylocity) and LMS platforms to streamline processes and support learning initiatives

Strong communication, conflict resolution, emotional intelligence, and influencing abilities. Able to build trust, model humility, and guide leaders through change

High adaptability, sound judgment, and unwavering commitment to confidentiality

SHRM-CP or PHR certification required; Bachelor's degree in HR, Business, Organizational Development, or related field preferred

Preferred

Background in hospitality, retail, or food & beverage industries. Experience scaling HR processes, training programs, and People systems in a growing organization is a plus