BBSI · 4 days ago
Payroll Manager
BBSI is a company that values diversity and inclusion, and they are seeking a Payroll Service Manager to lead a hybrid team of payroll professionals. This role involves overseeing payroll service operations, ensuring client satisfaction, and driving process improvements while partnering with cross-functional teams.
Responsibilities
Provide strategic guidance on complex payroll scenarios including multi-state withholding calculations, FLSA overtime requirements, and retirement plan contributions while driving process improvements and maintaining SLA compliance metrics
Assist with recommending improvements to training and development areas and SOPs
Evaluate effectiveness of team members and processes, then help create solutions
Learn new systems, processes, and client retention methodologies, then determine how to create successful training material that meets all learning styles
Assist with user testing and product development
Troubleshoot potential system and reporting issues reported by team members or clients and escalate where necessary
Conduct business reviews with key clients and branches to ensure service delivery meets expectations and identify areas for value-add services
Qualification
Required
Deep expertise in federal and state payroll tax regulations, wage and hour compliance, and retirement plan administration
Leadership, mentoring and conflict resolution skills
Advanced organizational and project management skills
Effective communicator at all levels of the organization
Technical acumen for payroll systems and reporting
8-10 years of end-to-end payroll and client services experience preferably within a third-party payroll provider atmosphere
5+ years of technical and consulting experience relating to payroll technologies
Prior leadership or project management experience required
Expert system skills, including multiple payroll and reporting systems, and MS Excel
Demonstrated ability to train, troubleshoot, and resolve complex issues
Benefits
Accrued Paid Time Off
Targeted Annual Bonus
401k with employer match
Employee Stock Purchase Program
Comprehensive benefits package
Medical insurance
Health savings account
Flexible savings account
Dental insurance
Vision insurance
401(k) retirement plan
Accidental death and dismemberment
Life insurance
Voluntary life insurance
Voluntary disability insurance
Voluntary accident
Voluntary critical care
Voluntary hospital indemnity
Legal
Identity & fraud protection
Commuter benefits
Pet insurance
Employee assistance program
Accrued sick leave of 1 hour for every 40 hours of work, with maximum based on state or regional requirements
Vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year
6 paid holidays annually
4 paid volunteer days annually
Company
BBSI
We started as a staffing company in 1972, and over the past 50 years, evolved into a Professional Employer Organization or PEO.
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-06-11IPO
Leadership Team
M
Michael L. Elich
CEO
J
James D. Miller
CFO
Recent News
2025-12-16
2025-12-09
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2025-12-02
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