Benchmark Hospitality at DU ยท 2 days ago
PM Executive Lounge Attendant
Houston Marriott Westchase
Full-time
Onsite
New Grad, Entry LevelPyramid Global Hospitality, a company dedicated to creating a supportive and inclusive work environment, is seeking a Part-Time Concierge Lounge Attendant at the Houston Marriott Westchase. The role involves providing exceptional customer service to VIP guests, preparing and serving beverages, maintaining lounge cleanliness, and assisting with guest needs to ensure a memorable experience.
Hospitality
Responsibilities
Welcome and acknowledge VIP guests, assist with guest needs, address concerns, offer recommendations, and ensure comfort
Provide exceptional customer service by being engaging and creating a memorable experience for loyal guest
Remain well-informed about local dining, shopping, and attractions to provide accurate and helpful information to guests
Prepare and serve beverages (hot, cold, alcoholic), set up buffets/bars, manage food inventory, and communicate needs to the kitchen
Keep the lounge, tables, and general area clean; stock fruit, snacks, drinks, and supplies
Follow Marriott standards, maintain professional appearance
Communicate all pertinent information to manager on duty
Interact with hotel/resort staff in a professional manner, assisting other departments as needed
Qualification
Required
High school diploma or equivalent
A strong desire to make an impact on other people
An outgoing and engaging personality
Advanced knowledge of the local area
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work evenings, 2:00 PM - 10:00 PM, weekdays and weekends, including holidays
Benefits
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Company
Benchmark Hospitality at DU
Benchmark Hospitality is a hospitality management company that manages over 50 properties across the USA and international.
Founded in 2011
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase