MedStar Health · 1 month ago
Epic Analyst III - Professional Billing
United States
Full-time
Remote
Senior Level
$83K/yr - $157K/yr
5+ years expMedStar Health is actively recruiting experienced Epic Analysts certified in Professional Billing as they prepare for an Epic go-live in Fall 2027. The role involves design, implementation, and maintenance of Epic solutions, while acting as a Subject Matter Expert (SME) to support IS staff and stakeholders.
Health CareMedical
Responsibilities
Functions as a Subject Matter Expert (SME) when leading and/or supporting project activities which may include peer review problem-solving with peers and IS cross-functional staff. May participate in peer training for new associates
Monitors and tests ongoing production performance to ensure appropriate operations in terms of response time and storage capacity. Performs required tasks to back up and monitor application assets to ensure continuity in service as required for Epic service line applications
Monitors customer utilization of applications to determine if application features are being used appropriately
Proactively assess and identifies the need to upgrade the supporting infrastructure and recommends changes as required
Coordinates and conducts the testing of software updates/fixes and routine maintenance. Validates that systems operate and perform properly through the controlled unit system integration and volume testing. Organizes test scenarios into test plans. Provides support as the Subject Matter Expert (SME) during go-live events and post-implementation reviews
Coordinates the development of user and application support documentation to facilitate optimal use of applications. Facilitates and develops updates to support documentation in designated documentation repositories. Ensures support documentation is consistent with service line processes
Actively participates in and/or leads meetings committees and/or multi-disciplinary quality and service improvement teams in support of department activities. May represent the department and hospital in community outreach efforts
Depending on scope of responsibility develops ad hoc and standard reports using system report writer or other tools to meet customer needs. Assists and guides users in developing ad hoc reports
Documents current business processes to aid in the process redesign. Revises or develops new business processes which utilize the capabilities provided by new information technology and provide optimal benefit to the organization in terms of increased efficiency accuracy and effectiveness of the process
Exhibits extensive experience in the current technology trends and developments in the healthcare industry in order to serve as a resource for the IS department stakeholders and customers
Implements improvements enhancements updates and modifications for Epic solutions. Responsible for executing project tasks including development of project work plans resource plans schedules costs administrative reports and acceptance criteria. Facilitate and maintains requirements analysis functional specification definition and design processes and implementation and testing of enhancements. Coordinates technical Information Systems associates and user departments
Maintains Epic solutions database(s). Ensures quality maintenance of data dictionaries and master files. Monitors file size and integrity and administer database design and development as appropriate. Responsible for the periodic reviews of software with customers stakeholders and vendors to evaluate software utilization and effectiveness
Leads application tasks and/or projects using project management principles and tools. Completes and/or special projects. Responsible for developing and maintaining project documentation according to PMO standards. May be required as needed to coordinate vendor resources in the implementation of new software and/or application upgrades and enhancements
Leads problem analysis in support of decisions and planning within the application service line. Analyzes the impact of application modules on departments. Develops solutions to meet project objectives. Coordinates vendors IS associates and users in troubleshooting problems and resolving software or procedural issues. Leads resources and problem resolution
Provides advanced support to customers within and beyond the corporate organization in the implementation and operational use of software applications. Actively coordinates/facilitates successful resolution to user issues problems and requests. Must be knowledgeable of service line trends issues and initiatives. Serves as liaison between application and technical IS groups and user community
Responsible for the integration of Epic applications within and beyond the corporate computing environment. Trains associates in support processes
Required on-call support to include weekdays evenings weekends and holidays. Frequency of rotation will vary depending on need/size of department. Must be willing to carry a cell phone and be available for 24 x 7
Qualification
Required
Bachelor's degree in Computer Science or related field required
5 years technical experience preferably in a healthcare or business environment required
EPIC - EPIC Certification required
Analytical ability to solve complex technical problems
Competent in microcomputing including desktop applications project management and communication and emulation applications
Strong interpersonal communication skills to effectively interface with internal/external customers
Understanding of information systems and their impact on customers and their operations
Demonstrates effective communication to align presentation tools with the audience
Company
MedStar Health
MedStar Health is a not-for-profit healthcare organization
10001+ employees
H1B Sponsorship
MedStar Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (13)
2023 (14)
2022 (14)
2021 (12)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$29MKey Investors
American Medical AssociationAgency for Healthcare Research and QualityA. James and Alice B. Clark Foundation
2023-06-21Grant
2022-09-27Grant· $2M
2020-07-03Grant· $27M
Leadership Team
David Mayer
Executive Director MedStar Institute for Quality and Safety Quality and Safety CEO Patient Safety Mo
Recent News
2025-12-17
Maryland Daily Record
2025-12-05
Company data provided by crunchbase