System One · 9 hours ago
Customer Service Representative
Rutherford, NJ
Contract
Hybrid
Entry Level
$20/hr - $20/hr
1+ years expSystem One is a leader in delivering outsourced services and workforce solutions across North America. They are seeking a Customer Service Representative to process customer orders, resolve issues, and promote customer satisfaction while supporting sales initiatives.
Staffing Agency
Responsibilities
Process customer orders via phone, email, fax, and mail and ensure timely delivery
Arrange and expedite product shipments and provide order status updates
Act as a liaison between customers, sales, and plant personnel to resolve issues
Respond to customer inquiries and handle concerns in a professional manner
Coordinate returns, credits, debits, and related documentation
Work with Accounts Receivable to resolve billing, payment, and invoice issues
Promote customer satisfaction by following established policies and procedures
Support sales initiatives and encourage use of system-based ordering
Communicate customer issues to management as needed
Qualification
Required
High school diploma required
Strong communication, organization, time management, and problem-solving skills
Proficiency with Microsoft Office, order entry systems, and email
Ability to handle difficult customers and stressful situations professionally
Ability to work a hybrid schedule (4 days onsite, 1 day remote)
Preferred
College degree preferred
1–2 years of customer service experience preferred
SAP experience a plus
Benefits
Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
Participation in a 401(k) plan
Company
System One
System One is a professional staffing firms.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$301.8MKey Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired
Leadership Team
Troy Gregory
Chief Executive Officer
Dan Moran
Chief Financial Officer
Recent News
2026-01-06
Company data provided by crunchbase