Aluvision USA · 1 week ago
Account Manager
Duluth, GA
Full-time
Onsite
Mid Level
3+ years expAluvision Inc. is an innovative developer and worldwide supplier of high-quality modular systems and LED solutions in the exhibit and events industry. They are seeking an enthusiastic and driven account manager who will be responsible for ensuring successful project completion, building strong client relationships, and providing excellent customer service.
Events Services
Hiring Manager
Betsy Bridwell
Responsibilities
Assumes overall responsibility for successful project completion with an emphasis on client satisfaction
Builds strong client relationships, you are an important link in our sales department alongside our outside sales executives
Identify and assess customers’ requirements and establish realistic expectations
Respond to requests within established timelines and provide accurate quotes related to their specific projects/needs
Overall management of projects when a quote is requested until order is delivered with strong communication across departments
Be a valued expert by advising clients in collaboration with our team of Technical Designers, on technical information about our range of products
Participate in client training events and showroom visits to meet with clients in-person
Learn, understand, and utilize the ERP system (MS Dynamics) for all quoting and ordering requirements
Provide excellent customer service by listening to customer concerns or questions, and resolving product and service problems
Qualification
Required
3-5 years proven customer support experience or experience as a client service representative, industry experience a plus
Bachelor's degree is required
Ability to envision customer designs, have a good 3-D insight
Proven ability to take initiative, well organized and customer oriented
Excellent communication and presentation skills
Ability to multitask, prioritize and manage time effectively
Benefits
Medical
Dental
Vision
Short- and long-term disability
Life insurance
401(k) plan with company match
Company
Aluvision USA
Our mission is imagineering. We inspire & connect partners on their creative journey to design and build modular environments.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase