BNY · 12 hours ago
Vice President, Client Processing Manager
Lake Mary, FL
Full-time
Onsite
Mid Level
4+ years expBNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. They are seeking a Vice President, Client Processing Manager to supervise a Client Processing support team, manage daily workflows, and ensure the accuracy and timeliness of client transactions.
Financial Services
Responsibilities
Supervise a small to medium-sized Client Processing support team handling all aspects of client accounts, including solicitation, inquiries, transactional processing, and problem resolution
Manage the daily transactional workflow within the team and align team resources to complete daily tasks efficiently
Identify areas requiring operational analysis and resolution to improve efficiency
Oversee Client Processing to ensure transactions are handled correctly and timely, utilizing MIS reporting for accuracy and timeliness
Provide product knowledge and technical assistance on complex problems and act as the team’s initial point of contact for escalation issues
Participate in the recruiting process, instruct, assign, direct, and review the work of Client Processing analysts
Prepare performance reviews and provide ongoing feedback to staff
Provide input into departmental budgets and planning, and may develop business plans for team/group operations
Contribute to the achievement of team objectives
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
4-5 years of total work experience preferred, with at least 0-1 years in management
Experience in brokerage processing preferred
Applicable local/regional licenses or certifications as required by the business
Benefits
Highly competitive compensation
Benefits
Wellbeing programs
Generous paid leaves
Paid volunteer time
Company
BNY
For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian A. Ruane
CEO Government Securities Services & Global Client Management
Chris Kearns
CEO, Depositary Receipts
Recent News
PR Newswire
2024-11-01
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