Serko · 3 hours ago
Senior Data Scientist
Serko is a cutting-edge tech platform in global business travel & expense technology, and they are seeking a Senior Data Scientist to build and implement models that drive product performance. This role involves collaborating with cross-functional teams to leverage data for growth and developing scalable data products that enhance customer experience and business strategy.
Augmented RealityInformation TechnologyLeisureSaaSSoftwareTravelVirtual Reality
Responsibilities
Deliver business impact by developing and deploying world-class data science solutions across critical areas of the product and business
Build and implement models within AI-agentic environments that drive product performance — including Recommender Systems (collaborative filtering, content-based filtering), Ranking algorithms, Reinforcement Learning and Deep Learning (heterogeneous graph transformer)
Drive velocity of delivery by efficiently scoping, prioritising, and executing projects while maintaining a high technical bar
Solve novel problems quickly and creatively, adapting new technologies and frameworks to emerging business needs
Partner with Product to co-create data-informed roadmaps, ensuring feature priorities align with measurable outcomes
Identify and tackle opportunities and risks across the business that can be addressed through data
Communicate clearly with senior stakeholders by translating complex technical problems into concise, digestible business terms
Mentor and lead other data scientists, analysts, and engineers, fostering a culture of collaboration, curiosity, and innovation
Qualification
Required
Proven record of building and implementing models at velocity to drive tangible business outcomes
Expertise in machine learning, applied statistics, and modern AI/ML techniques
Strong grasp of experimentation frameworks and designing for scalability and maintainability in production
Exceptional communication skills with a demonstrated ability to distil technical complexity for non-technical audiences
Deep understanding of product development cycles and how data science integrates into product decisions
Experience mentoring or leading a data science team
Strong coding skills in Python (or similar) and familiarity with key data frameworks and pipelines
Curious, proactive mindset with the ability to spot unseen opportunities and innovate under ambiguity
Preferred
Candidates who have a demonstrable background in taking AI/ML data product to market will take preference above all else
Benefits
A competitive base pay
Medical Benefits
Discretionary incentive plan based on individual and company performance
Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways
Flexible work policy
Company
Serko
We're in the business of bringing people together.
Funding
Current Stage
Public CompanyTotal Funding
$0.18MKey Investors
Callaghan Innovation
2024-07-01Grant· $0.05M
2023-08-21Grant· $0.04M
2022-09-06Grant· $0.05M
Recent News
2025-10-07
Google Patent
2025-04-04
Google Patent
2025-02-17
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