Buell Fuels · 3 months ago
Customer Service Representative - Seasonal position
Deansboro, NY, US
Full-time
Onsite
Entry Level
$16/hr - $20/hr
1+ years expBuell Fuels & Center State Propane are fast-growing, family-owned companies headquartered in Deansboro, New York. They are seeking a Part-Time Customer Service Representative for their Deansboro office to provide exceptional service and support to customers while gaining valuable experience.
Fuel
Responsibilities
Provide outstanding customer service by answering inquiries and resolving issues professionally and efficiently
Develop and maintain strong knowledge of company products and services (gasoline, diesel, heating oil, propane, etc.)
Build and maintain positive customer relationships through proactive communication
Process customer orders, account updates, and payments accurately
Analyze customer accounts and make necessary corrections or adjustments
Assist with accounts receivable functions as assigned
Trace and expedite late orders to ensure timely fulfillment
Utilize leads to expand the customer base and follow up on opportunities promptly
Maintain organized records and complete required paperwork
Perform additional duties as assigned
Filling propane tanks for customers
Qualification
Required
High School Diploma or GED required
Strong computer and data-entry skills
Excellent verbal and written communication abilities
Professional, courteous, and customer-focused demeanor
Strong organizational and time-management skills
Ability to multitask in a fast-paced environment
Positive attitude and willingness to learn
Able to lift 40lb pellet bags
Preferred
1–2 years of customer service experience preferred (fuel, propane, or heating industry experience a plus but not required)
Benefits
Paid sick time
Opportunities for personal growth and advancement within the organization
Company
Buell Fuels
Buell Fuels provides fuel delivery and petroleum service.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase