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JD Finish Line · 5 days ago

FINISH LINE - ASSISTANT MANAGER - inside Macy's at Orland Square Mall

Orland Park, IL

Full-time

Onsite

Entry, Mid Level

$18/hr - $18/hr

2+ years exp

Finish Line, Inc. is a leading retailer of athletic footwear located inside Macy's at Orland Square Mall. They are seeking a full-time Assistant Manager responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences while contributing to the store's success.

ApparelRetail

Responsibilities

Recruit, train, and develop a motivated team

Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service

Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets

Oversee daily operations including inventory management, visual merchandising, and store maintenance

Ensure compliance with company policies, procedures, and health & safety regulations

Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth

Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers

Stay current with industry trends and competitor activities

Identify opportunities for improvement and implement innovative solutions to enhance store operations

Additional duties and projects as required

Qualification

Retail Management ExperienceCustomer ServiceLeadership SkillsAnalytical SkillsRetail Management SoftwareCommunication SkillsInterpersonal SkillsOrganizational Skills

Required

High School diploma or GED

Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team

Strong leadership abilities with excellent communication, interpersonal, and organizational skills

A passion for delivering outstanding customer service and creating memorable shopping experiences

Ability to analyze sales data, manage budgets, and make data-driven decisions

Willingness to work flexible hours, including weekends and holidays, as needed

Proficiency in retail management software and basic computer applications

Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights

Minimum standard work week of 5 days

Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to-School)

Availability on weekends and holidays

Punctuality and regular attendance consistent with the company's policies are required for the position

Must have reliable transportation

Must speak English clearly in order to converse with customers and effectively supervise staff

Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports

May require the ability to move to different locations within the company's network based on operational needs and career growth

Requires prolonged standing approximately five to 14 hours per day

During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day

Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks

May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale

Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher

Must have good vision, including color differentiation

The work environment for this position is a moderately noisy retail setting

Must be at least 18 years or older

Retail Sales: 3 years