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Massage Envy · 4 days ago

Sales/Customer Service Associate

East Providence, RI

Full-time

Onsite

New Grad, Entry Level

$16/hr - $18/hr

Massage Envy is a franchise dedicated to helping clients on their wellness journey, and they are seeking a Sales/Customer Service Associate to provide excellent customer service and promote wellness services. The role involves educating clients on services, scheduling appointments, and fostering positive client relationships.

Health Wellness & Fitness

Responsibilities

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Qualification

Retail experienceSales experienceCustomer serviceMath skillsComputer skillsMultitaskingPeople skillsMassage servicesSkin care servicesCritical thinkingRelationship building