Albertsons Companies · 3 months ago
Field PC Technician III
75 VALLEY STREAM PARKWAY, MALVERN, PA, 19355, US
Full-time
Onsite
Mid, Senior Level
5+ years expAlbertsons Companies is at the forefront of the revolution in retail and is seeking a Service and Delivery Technician III to support 50+ retail grocery stores in Glen Mills and the surrounding area. The role involves providing IT support, deploying equipment, and installing new hardware and software for retail operations.
Food and BeverageFood DeliveryMeat and PoultryRetail
Responsibilities
Support standard hardware platforms and systems installed throughout Acme
Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers
Provide complete recoverability of systems and applications
Troubleshoot resolution
Installation of new hardware and software
Provide customers with IT support; meet goals for service level agreements
Provide network and remote connectivity (hardware/software) support
Maintain equipment inventory controls and policies
Interface with all Corporate IT groups for on-site support and technology resolutions
Adhere to repair standards and service levels established
Driving is required for this Zone Service Area
Role includes up to 90% travel
While primarily day shifts, flexibility with schedule is needed with advance notice given
Qualification
Required
Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve high pressure issues/situations (for remote locations)
Excellent communication and Interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding
Working knowledge of IT hardware, installation models and Windows, MS Office, and related applications
Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization
Flexibility to work a variety of shifts, day, evening and overnight, as well as on-call support capacity
Strong sense of urgency, business ethics, dependability and follow through
High school graduate, BA/BS degree preferred, or 3+ year's technical/training/hardware certifications preferred
Information Technology project implementation exposure with 5+ years technical systems and 2+ years of technical support experience
Must have a good, safe driving record. Must have a reliable vehicle for this position
Must be able to lift up-to 50 pounds of equipment, some twisting and turning with equipment installs
Preferred
BA/BS degree preferred, or 3+ year's technical/training/hardware certifications preferred
2+ years' experience with retail store systems, technology systems and hardware preferred
2+ years' experience with installation and configuration of desktop and peripheral technology preferred
Benefits
$2000 Signing Bonus
Company
Albertsons Companies
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25BKey Investors
Apollo
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
2020-06-25IPO
Leadership Team
Susan Morris
Chief Executive Officer
Sharon McCollam
President & Chief Financial Officer
Recent News
2026-01-16
Retail Insight Network
2026-01-09
2026-01-08
Company data provided by crunchbase