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Goodwill Industries of Southwest Florida · 2 weeks ago

Information Technology Intern - Tice

Fort Myers, FL

Internship

Onsite

Intern

$17/hr - $17/hr

2+ years exp

Goodwill Industries of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. The Information Technology Intern will assist in installing, maintaining, troubleshooting, and upgrading computer systems under the supervision of the IT Technical Support Manager.

Non Profit

Responsibilities

Under supervision of the IT Technical Support Manager, installs, maintains, troubleshoots and upgrades computer hardware, software, and peripheral equipment

Makes recommendations regarding hardware and software acquisitions

Performs general technical support functions, including assembly, configuration and maintenance of the electronics and computer equipment

Ensures that all donated electronics are processed in an efficient manner

Other duties may be assigned as prescribed within the scope of this job

Performs related work as assigned

Qualification

Computer hardware installationTroubleshooting software issuesWindows Server environmentA+ CertificationEffective communication

Required

Valid Florida License for a minimum of 4 years

Two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above

Must remain current on technological trends in hardware, software, peripherals and networking systems

Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems

Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals

Techniques for explaining technical concepts and procedures to non-technical users

Windows Server environment

Troubleshooting and solving hardware and software problems

Must have working knowledge of PC as well as appropriately identify computer components

Have a working knowledge of operating systems and other relevant software programs

Communicating effectively

Stamina to maintain attention to detail despite interruptions

Vision to read printed materials and a computer screen

Hearing and speech to communicate in person and over the telephone

Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds

Occasionally exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc)